SendPulse Email, SMS & Pop‑ups for Shopify

SendPulse Email, SMS & Pop‑ups

Send emails, SMS, and more. Grow your list with pop-ups.
Developer
SendPulse
Rating
2.6
Feedback
4
Reviews
Chart
#6,728
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

SendPulse has received mixed reviews from users. On the positive side, users appreciate the ease of managing email and SMS campaigns through the Shopify integration. The app offers good segmentation, automation, and a wide selection of templates for professional-looking campaigns. Users also find it convenient to have all marketing tools in one place, including email, SMS, chatbots, and pop-ups. Additionally, the support team is responsive and helpful. However, on the negative side, some users have reported issues with the app suddenly stopping working after a short period, with technical support unable to resolve the issue for an extended period. The pricing is also mentioned as being higher than perceived value, and some users find it challenging to switch away from SendPulse once integrated into their system.

Time spent using app
How long merchants keep the app installed.
Less than an hour 25%
Less than a day 50%
Less than a month 0%
Less than a year 0%
More than a year 25%
All reviews
1 / 5 Share
Aug. 21, 2026

The Shopify integration with SendPulse works for no more than 10 days, and then it simply stops working. The worst part is that their technical support has been unable to identify the cause of this problem for more than a year. Overall, many SendPulse products feel like very immature, unfinished startup-level solutions, while being priced at several times what their actual value seems to justify. The biggest problem is that once you build your system around SendPulse, it becomes surprisingly difficult to leave. And it seems they know this very well. My rating: 1/5. I do not recommend it, especially if you need a reliable Shopify integration.

Store Using app Total reviews Average rating
Mesonia Over 1 year 1 1.0
5 / 5 Share
Feb. 13, 2026

We use SendPulse for our Shopify store for email and SMS campaigns. The integration works well and it’s easy to manage everything in one place. Good segmentation and automation, and support replies fast. Recommended.

Store Using app Total reviews Average rating
LEIA 7 minutes 6 4.3
5 / 5 Share
Sept. 17, 2025

I’ve been using the SendPulse app for my Shopify store and it’s been a great experience. The app makes it really easy to create and send professional-looking email campaigns, and I love the wide selection of ready-made templates. The pop-ups work perfectly for growing my mailing list, and the ability to run SMS and WhatsApp campaigns from the same platform saves a lot of time. Having all marketing tools in one place email, SMS, chatbots, and pop-ups makes it much easier to manage everything. Highly recommend this app to anyone looking to streamline their marketing!

Store Using app Total reviews Average rating
Haloplus Japan About 12 hours 1 5.0
1 / 5 Share
Feb. 11, 2025

Dont work

Store Using app Total reviews Average rating
Truedata About 23 hours 6 3.7

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