Rating

4.8

feedback

6

Reviews

chart

#16,427

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    0%
  • Less than a year
    67%
  • More than a year
    33%

Reviews Summary

The reviews for the Sensorpro Shopify App are overwhelmingly positive, with users praising its ease of use, customer service, and effectiveness in email marketing. Many users highlighted the exceptional support provided by Dave, who was described as helpful, efficient, and knowledgeable. The app was commended for its user-friendly platform, RFM Segmentation technology, and analytics capabilities. Users found the email design straightforward and appreciated the variety of layouts available. However, there were some minor concerns raised about the complexity of the application and the billing model, with one user mentioning the need to buy minimum credits despite the pay-per-use model.

Highlights

Ease of use and user-friendly platform
Exceptional customer service
Effectiveness in email marketing
RFM Segmentation technology
Billing model concerns

Rating Breakdown

  • 5
    83% (5 ratings)
  • 4
    17% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (6)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Aug. 18, 2023

The app is easy to use, and perfect for our business. Any difficulties I've had were efficiently dealt with by Dave after I contacted support. His customer service is exemplary.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 28, 2023

Definitely 5 stars! A highly professional service and user-friendly platform with a personable touch. Dave is fantastic, so helpful and always efficient responding to any requests for support. Very much enjoy using this service for our email comms!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2021

Sensorpro is the business - 5 stars from us. We were using a different provider up until about two months ago and Dave helped us massively with the transition. He's a smart guy and always very helpful, which was the opposite of the last company we were using. Customers are responding a lot better to Sensorpro and the analytics are really good, it's perfect for us and Shopify.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 23, 2021

A big goal for our business this year is to optimise our email marketing, we had been wasting money on other software and not getting the results we needed. Transitioning to Sensorpro was a fantastic move for our business. The RFM Segmentation technology is worth its weight in gold. The email design is straight forward and easy to use and the support is readily available. Dave has been a great help over throughout the whole process! I also believe that once our campaigns are rolling through our ROI will be significant. 5 stars!

Using app

About 1 month

Total reviews

2

Average rating

5.0

4 / 5 Share

July 6, 2021

We run a Rum online shop which provides Online tasting of Premium Aged rum, we used Sensorpro to ensure emails did not end up in Spam filter, look good and have enough data to see what the response rate was. Our last campaign sent to 772 emails was viewed by 62% of the target audiance. The application is more complicated then I would expect for a such an application for but this was made up by an excellent support, Dave is proactive and understands the needs of the user, hence this good review. I was somewhat dissapointed with the billing, its states paymenet per use but one is required to buy a minimum credits even though its only 50$ its not what I expect from a pay by use model.

Store

Rum4me

Using app

About 2 months

Total reviews

4

Average rating

4.8

Developer Reply

So pleased for you on that 62% open rate 👏 We do have a $50 minimum purchase on credits as you said & will review it.

All reviews

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