VOICEOPIN INTERNATIONAL AND VOICEOPIN SPIRITUAL JOURNEY review for SEO Expert Pro ‑ SEO Optimizer

1 / 5

July 21, 2019

We are glad that many of you have got a response from this company but we have not. We don't normally do this--give a bad review for a company. We usually just walk away if we don't get their responses. But it seems that these last two months, there are more and more of these app companies that have awful customer service but they want you to pay them. We are a nonprofit organization, Everyone here is volunteering their services. Thus, many of us don't have expertise in many areas ... but our heart is in the right place. We are trying out this app and we like the app but we are having problems with it. We contacted the developer.-no response. We are only trying it out but we are still important people. We decided to start sharing our bad experiences with those app companies that are not doing their job since many of you have been letting us know what your experiences are. Whether your company is nonprofit or profit, we are certain that we all have the same goal: just to get our websites up and running. We are certain that each of you are willing to pay for the service but just like us, you want to be treated with dignity and respect and your problems are important to these app developers instead of our money is their most important concern- us just sending them a check every month for them to be paid. Fortunately, we have only had four app developers to treat us so poorly. The rest of the app developers we have worked with have been just fantastic...many of them going over and beyond the call of duty...we are so pleased with them and if you would like to have those app company names, we will share them with you. You can contact us at [email protected]

Using app

4 days

Total reviews

6

Average rating

4.3

Developer Reply

Sorry to see that you got some issue. Actually we got your email on Saturday and we dont work on WEEKEND. Our support team and tech team was not available due to WEEKEND. When the team was back to work on Monday that is today, they replied to your email. Also we saw that your store is in password protected mode so the app cannot show you correct data in admin until site is live. You can still use the app, update meta tags and all but just to skip errors and warnings in app, site need to be live. You also contacted us in April, and we replied to you as it was regarding our form app. After that we only got your email on saturday which was for this seo app, and we replied today. I hope you agree that if a company dont work on weekend, its obvious that you will get reply on a working day. Thanks

SEO Expert Pro ‑ SEO Optimizer for Shopify
SEO Expert Pro ‑ SEO Optimizer
4.6 star
669 reviews

SEO app to optimiaze your Shopify store's SEO