Alba Vaping review for SEO Get Clicked
June 25, 2019
Had an unfortunate issue with a few things that turns out that couldn't be avoided due to Shopify issues with their legacy billing system. First star customer service from Adriana.
I’m so sorry to hear you had trouble with Shopify’s billing system! The last thing I would want is for you to have a bad experience with our app. I am glad you brought this to our attention. It’s just my husband and I running this app company and we wouldn’t want any of our customers to be unhappy. It must have been very frustrating and I apologize for the bad experience. I will make sure to double check our records to make sure the billing system is working properly on Shopify’s end (as we do not handle billing ourselves). We also would like to offer you a full 100% refund. We will reach out to you via email with additional details on how to proceed.
