Stape Server GTM for Shopify

Stape Server GTM

Set up server-side Google Tag Manager container in a few...

Developer
View on App Store

Rating

3.8

feedback

18

Reviews

chart

#47

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    33%
  • Less than a day
    17%
  • Less than a month
    28%
  • Less than a year
    17%
  • More than a year
    0%

Reviews Summary

The reviews for the Stape app are a mix of positive and negative feedback. Positive aspects highlighted include excellent support from the team, ease of setting up server-side tracking, affordability compared to other options, and responsiveness of the support team. Users appreciate the app's ability to collect and enrich data, send it to the right channels reliably, and comply with privacy standards. On the other hand, negative feedback revolves around difficulties in configuration without technical expertise, lack of response to uninstallation requests, and challenges in tracking specific events like purchase events and adding ecom data layer or webhooks. Overall, the app seems to offer valuable features but may require technical knowledge for optimal use.

Highlights

Excellent support and professionalism of the team
Ease of setting up server-side tracking and affordability
Challenges in configuration without technical expertise and lack of response to uninstallation requests
Issues with tracking specific events like purchase events and adding ecom data layer or webhooks
App's ability to collect and enrich data, send it reliably, and comply with privacy standards

Rating Breakdown

  • 5
    67% (12 ratings)
  • 4
    0% (0 ratings)
  • 3
    11% (2 ratings)
  • 2
    6% (1 ratings)
  • 1
    17% (3 ratings)

Reviews with Text

  • 83% (15)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Aug. 3, 2025

Custom pixel isn't working

Using app

--

Total reviews

3

Average rating

1.0

5 / 5 Share

July 29, 2025

This solution work very well, great support and settings dashboard.

Using app

About 1 hour

Total reviews

3

Average rating

4.0

1 / 5 Share

July 20, 2025

As much as i would love to give it 5 stars, my data layer code isn't working for my custom pixel, it mentions pixel is not subscribed to any customer events and nothing is tracked after add to cart, i am also unable to send webhook test, tried reaching out to support yet to receive a reply. i would appreciate it if someone could reach out and solve my issue as soon as possible

Using app

5 days

Total reviews

1

Average rating

1.0

Developer Reply

Hello and thank you for your feedback, As far as I can see from the support tickets, your issues have been resolved, if there are still questions remaining - please do not hesitate to raise another ticket. Meanwhile for clarity: 1. Your dataLayer code is working assuming you've copied the provided code directly, it's just that it's not visible in web GTM preview as you are used to due to Shopify technical limitations. You can read more on the matter here: https://stape.io/blog/server-side-tagging-for-shopify#debugging-a-shopify-server-side-tracking-setup 2. The warning about pixel not being subscribed to events is due to there being no explicit subscription in the snippet provided to you, the part with analytics.subscribe(...) can be found in the downloaded java script. You can ignore the warning 3. Hard to comment on webhooks specifically, but in general you need to send them to a correct endpoint, such that you have to configure in your server container to claim those webhooks. Supporting info here: https://stape.io/blog/debug-webhooks-google-tag-manager-server#how-to-set-up-and-debug-incoming-webhooks-in-the-server-google-tag-manager

5 / 5 Share

June 25, 2025

Excellent as always from Stape

Store

ACTO

Using app

About 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

June 5, 2025

Stape Server GTM is difficult to configure without technical expertise, and after multiple attempts, I was still unable to get it working. Although the app is free, I cannot recommend it based on my experience.

Using app

11 minutes

Total reviews

13

Average rating

3.1

All reviews

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