Stape Conversion Tracking
Stape Conversion Tracking - server-side tracking with GTM
Rating
4.0
feedback
25
chart
#35
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
24%
-
Less than a day
16%
-
Less than a month
28%
-
Less than a year
28%
-
More than a year
0%
Reviews Summary
The reviews for the Shopify App are mostly positive, with users praising the app for its effectiveness in server-side tracking and its support team. Users appreciate the ease of tracking implementation and the improvement in purchase events. However, there are some negative reviews mentioning issues with billing after cancellation, difficulty in configuring the app without technical expertise, and lack of response to support requests. Overall, the app seems to be highly recommended for its functionality and support.
Highlights
Review RSS Feed
All reviews
Dec. 3, 2025
Be aware!! After going through the complete setup over 10x times, the performance Google Ads tracking has now completely stopped leaving me with no data! Additionally the Stape setup requires you to delete all other client based tracking pixel in order to work somehow properly. ( This Risk i was not aware of leaving me with no proper tracking system now, a total nightmare!) ->SGTM Tracking Performance is exremly fragile and the Stape system is not really user friendly unless you are a web developer. The Tracking doesnt work anymore and has been declining causing damage to my ad campaigns and my revenue for weeks. Since using Stape i loose money due to unclean tracking data and too much instability in the tracking system. ->When reaching out to support: Worst Service Ive seen so far. If you contact the support they'll reject your request immediately and avoid a feedback in clear need. The need of the customer is not heard causing frustration. They redirect you to "Stape Care" which can (maybe help) but you'll have to pay USD900 to get it done.. If a support system which is needed in case of failure and issues, wants 900USD for checking your screenshots, then this System is not build to improve or optimze the customer needs! For now, ive never been so frustrated using an app, and I canNOT recommend using it.
Oct. 30, 2025
We set up SST with Stape and we are super happy with their App and overall service! They have a great solution for Shopify with their template galleries. You can manage the tracking implementation on your own even if you are not a dev.
Oct. 12, 2025
much better than the shopify native app, purchase event EMQ jumped from 8 to 9.5
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