All reviews

Rating Breakdown

  • 5
    95% (19 ratings)
  • 4
    5% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (20)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 18, 2025

We're just getting started. So far so good. I rated my experience based on the help I received from the chat agent to get things started. I cant wait to see the event come together

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2024

Thank you so much to my customer service rep Mr. Harmeek. For the incredible work you have done. Your creativity, attention to detail and commitment to excellence are truly inspiring. I'm so Grateful for your willingness and dedication. I'm so grateful for your positive attitude and to go the extra mile to make sure everything looks good. I'm very satisfied with my new Servv app: Appreciate everything I Love It!

Using app

About 8 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 8, 2024

This is by far the best appointment and booking app on Shopify. The staff over at SERVV respond promptly and are very knowledgeable. They take your feedback and recommendations for improving the app very seriously. They wrote some custom code to facilitate the needs of my business. I will be sticking with this app for the foreseeable future. If you need a trusted booking and appointment app for your Shopify store, try this one before wasting your time and money with other apps.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 13, 2024

So far I am loving this app! Mic was so kind to walk me through the app as well as answer my 75 million questions. I'm really thrilled about the functionality as well as the excellent customer service. I can see myself being with Servv for a long time coming. I highly recommend this app especially after spending a few months testing out some other more expensive experiences. This has way more capabilities.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 21, 2024

ServvAI: Events & Appointments is an exceptional application for managing online event bookings. Its intuitive and user-friendly interface makes event booking a breeze. With ServvAI, I've been able to manage my favorite events with ease and speed, saving valuable time. One of the most impressive features of ServvAI is its customization capability. Furthermore, the customer service is impeccable: always available to assist with courtesy and professionalism. Thanks to ServvAI, my experience with online event booking has been transformed into a pleasant and stress-free one. I highly recommend ServvAI to anyone looking for a reliable and convenient app to manage their event bookings!

Using app

13 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 9, 2024

Although I was finnaly unable to use the app for the specifics of my business. I got to use it and I can assess that it is a pretty robust development that would be very helpful for different small and medium size enterprise wanting to manage events (both online and offline). Got a very thorough customer services on its features with kind treatment. Given that my core business depends on a feature that ServvAI is yet to develop, I'm not gonna continue with the paid plan, but for sure I'm gonna keep an eye on it's further development because I strongly believe is going to be the best option once it matches my needs.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2023

Great app. Really good customer help. i showed the look & feel what i want for the app and they made it for me exactly.

Using app

2 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for the kind feedback. We take pride in customizing Servv as per customer's requriement and we are glad we could help.

5 / 5 Share

Aug. 15, 2023

Great app and even better support. Very open minded to add new features and improve their app. We had a few requests that we needed help with and after jumping on a call with they offered all the fixes and great customer service.

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind words. Glad to be able to customize Servv as per your requirements. Our customers play an important part in our feature roadmaps, that's why we call it Servv...serving to your needs :)

5 / 5 Share

May 13, 2023

Servv is a really smooth app and the support team is very responsive and helpful! They make hosting online events a very easy and accessible process. Highly recommend!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2023

I use Servv every single week to create in-person events which require individual tickets. Each time I've had a technical glitch, the team at Servv have been quick to support and repair it. The app works perfectly for my purposes and simplifies the ticket sales process for my business. The only thing I wish I could change would be the default European date formatting. I know what it means and don't mind it personally, but it confuses my clients so I have to manually change it with each event or any time we make an edit. Most recently, we added in the auto email reminder 24 hours in advance and that was a huge timesaver from sending manual reminders through Mail Chimp. Thank you for all the support!

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review and kind words for the team. The date formatting issue is now fixed, always on our toes to help you through, Tina. Always a pleasure to Servv you.

5 / 5 Share

March 17, 2023

I've never been so impressed with a customer service team! The Servv team built custom functionality for my site and have worked with me pretty much daily to ensure everything is working properly. I'm extremely grateful for them and cannot recommend this app enough!!!!!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for the kind words. We really appreciate it. It has been a pleasure to assist you and help you achieve your appointment booking goals.

5 / 5 Share

Feb. 1, 2023

Seriously super impressed with their customer support! Never before has any app Dev company scheduled a zoom call on the spot and fixed my issues in less than 5 minutes. Highly recommended! They also have a super-efficient booking app. They offer a lot of bang for buck.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your appreciation and kind words. We built Servv with the purpose of offering a full fledged booking application beyond just basic appointments. Glad to see your acknowlegement and we look forward to continue servving you all and building a differentiated booking app for customers that does more than just the basics!

5 / 5 Share

Jan. 9, 2023

The Customer Service is outstanding!! Very helpful and polite. Its taking me a bit to get a hang of the app, and thats because I am not a technology girl, but they have helped me along the way.

Using app

4 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the kind words. We value our customers and try our best to accommodate and make it simpler for our users. It is our pleasure to have you as our customer.

5 / 5 Share

May 8, 2022

Ich verwende die App in meinem Shop als Event Kalender für mein Kreativ-Workshop Angebot. ich finde sie sehr strukturiert und optisch ansprechend! Der Service ist super schnell, hilfreich und professionell. Bin begeistert! Freue mich auf die Benutzung und bin gespannt was meine Kunden sagen werden.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2021

First of all I would like to say I had an amazing customer experience. I was taken through a step by step process on how to set up an account. Also created a real event with the wonderful assistant. I look forward to working with this app as a tool to provide good customer support for my clients. Thank you

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review! Our team is always happy to help.

5 / 5 Share

July 9, 2021

Their support is very responsive and they are accommodating of your requests. We've been using their app for a few months now, and we are happy thus far.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review! Our team is always happy to lend a helping hand.

4 / 5 Share

Jan. 20, 2021

The support has been fab. I am very pleased so far and look forward to using the app on a daily basis, when Im sure Ill be back to write a 5star review.

Using app

6 days

Total reviews

4

Average rating

4.8

5 / 5 Share

Dec. 16, 2020

The Servv app is exactly what we are looking for! We want to take our online classes and live events to the next level, it was not previously possible within our Shopify store. I am very encouraged by the team at Servv in their communication and willingness to implement feedback. Huge possibilities to grow our virtual marketplace in conjuction with our brick-and-mortar locations. Keep up the good work and we are excited for a big year in 2021

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2020

Easiest workflow on the market. App connects flawlessly to Zoom, lets you customize every detail and the customer service is out of this world.

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2020

We have been working with the team at Servv to use this app for Zoom meetings to train our customers and it has been working very well. The team is passionate and open to feedback to make the product better. Overall we are very happy with Servv and would recommend it to anyone who has booking requirements for their site.

Using app

About 2 months

Total reviews

9

Average rating

4.1

Developer Reply

Thank you for your review and the kind words for the team. Happy to assist our customers for their booking requirements.