Rating

4.4

feedback

82

Reviews

chart

#632

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    0%
  • Less than a month
    22%
  • Less than a year
    56%
  • More than a year
    20%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent support provided by the team. Customers highlight the quick responses, personalized videos, and detailed explanations they received when facing issues. The app itself is described as seamless, efficient, and a significant time-saver for managing accounting tasks. Users appreciate the integration with SevDesk and the ease of sending invoices directly. However, there are a few negative reviews mentioning slow support response times and specific issues with the app's functionality, such as difficulties with billing for sales outside the EU and complex settings.

Highlights

Positive customer support experience with personalized videos and quick responses
Efficient app integration with SevDesk for seamless accounting management
Time-saving features for automating invoicing and payment reconciliation
Negative feedback on slow support response times and specific app functionality issues
Mixed opinions on app complexity and settings

Rating Breakdown

  • 5
    87% (71 ratings)
  • 4
    2% (2 ratings)
  • 3
    2% (2 ratings)
  • 2
    2% (2 ratings)
  • 1
    6% (5 ratings)

Reviews with Text

  • 96% (79)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 14, 2025

Super App, Top Support! Sehr zufrieden

Using app

--

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 31, 2025

Super langsamer support. App ist naja

Store

Animova

Using app

4 days

Developer Reply

Hallo liebes Animova-Team, vielen Dank für euer Feedback! Wir konnten leider keine Support-Anfrage von eurem Shop finden. Deshalb habe ich dir vor zwei Tagen sofort eine E-Mail geschickt, um euer Anliegen besser zu verstehen. Uns ist wichtig, dass ihr mit der App zufrieden seid – daher würden wir uns freuen, wenn wir gemeinsam herausfinden, was genau euch stört und wie wir helfen können. 💚 Wir freuen uns von euch zu hören! Beste Grüße, euer Eshop Guide Apps Team

5 / 5 Share

Sept. 13, 2025

Toller Support :)

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 19, 2025

Using app

2 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2025

Bitte noch Import aller einzelner Bestellungen ermöglichen und nicht nur den ganzen Tag!

Using app

5 months

Total reviews

4

Average rating

5.0

All reviews

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