Rating

4.5

feedback

79

Reviews

chart

#740

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    0%
  • Less than a month
    22%
  • Less than a year
    57%
  • More than a year
    20%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent support provided by the team. Customers highlight the quick responses to queries, personalized video tutorials, and helpful guidance received from the support staff. The seamless integration with SevDesk for accounting purposes is also a standout feature mentioned in many reviews. However, there are a few negative comments regarding slow support and specific issues with the app's functionality, such as difficulties in handling sales outside the EU and delays in invoice generation. Overall, the app is highly recommended for its efficiency in simplifying accounting tasks and the exceptional customer service provided by the team.

Highlights

Positive customer support experience with personalized video tutorials and quick responses
Efficient integration with SevDesk for accounting purposes
Negative feedback on slow support and specific app functionality issues like handling sales outside the EU and delays in invoice generation

Rating Breakdown

  • 5
    87% (69 ratings)
  • 4
    3% (2 ratings)
  • 3
    3% (2 ratings)
  • 2
    3% (2 ratings)
  • 1
    5% (4 ratings)

Reviews with Text

  • 97% (77)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 4, 2026

Super App, super freundliche Mitarbeiter und super schnelle Antworten bei Fragen. Wichtig zu erwähnen ist noch das es sich hierbei um eine Drittanbieter App handelt - bei Fragen zu Sevdesk selbst also am besten den Sevdesk Support kontaktieren.

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2025

Super App, Top Support! Sehr zufrieden

Using app

12 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 31, 2025

Super langsamer support. App ist naja

Store

Animova

Using app

4 days

Developer Reply

Hallo liebes Animova-Team, vielen Dank für euer Feedback! Wir konnten leider keine Support-Anfrage von eurem Shop finden. Deshalb habe ich dir vor zwei Tagen sofort eine E-Mail geschickt, um euer Anliegen besser zu verstehen. Uns ist wichtig, dass ihr mit der App zufrieden seid – daher würden wir uns freuen, wenn wir gemeinsam herausfinden, was genau euch stört und wie wir helfen können. 💚 Wir freuen uns von euch zu hören! Beste Grüße, euer Eshop Guide Apps Team

5 / 5 Share

Sept. 13, 2025

Toller Support :)

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 19, 2025

Using app

2 minutes

Total reviews

1

Average rating

5.0

All reviews

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