YSD SF Express Pickup Points for Shopify

YSD SF Express Pickup Points

順豐快遞接送點

Rating

4.2

feedback

7

Reviews

chart

#2,735

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    14%
  • Less than a day
    0%
  • Less than a month
    29%
  • Less than a year
    29%
  • More than a year
    14%

Reviews Summary

The reviews for this Shopify App are mostly positive, with users praising its functionality in providing a smooth purchasing process and streamlining store operations. Customers appreciate the ability to select SF store/locker easily and the support for both Chinese and English languages. The app is seen as a better solution compared to other similar apps, with no reported errors during the checkout process. However, there are some concerns raised, such as slow responsiveness from the support team and issues with displaying information in the shipping address. Some users also mentioned the need to choose the shipping method twice, which can be frustrating. Overall, the app is valued for its price-conscious approach and efficiency in enhancing the online and offline business mode.

Highlights

Efficiency in streamlining store operations and enhancing purchasing process
Issues with support responsiveness and slow communication
Challenges with displaying information in the shipping address
Value for money and price-conscious approach
Comparison to other similar apps and lack of reported errors during checkout process

Rating Breakdown

  • 5
    71% (5 ratings)
  • 4
    14% (1 ratings)
  • 3
    14% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 10, 2023

Using app

--

Total reviews

1

Average rating

5.0

3 / 5 Share

Sept. 15, 2023

decent code, but transfering all onclick elements by selecting the word "Checkout" to call your function messed up other links on my shop

Store

S0ul

Using app

34 minutes

Total reviews

1

Average rating

3.0

4 / 5 Share

Jan. 19, 2023

Updated: Looks like it is merely the issue of Shopify, so have revised the rating further. Hope to work with you in the future again when Shopify finally willing to resolve this issue. ---------------------------------------------------------------------------------- After choosing the SF locker, such information cannot be displayed in the shipping address unless you use a private browser. It is something the App / Shopify need to deal with. Many customer got misled and frustrated because of such issue. Also, the customer will be required to choose 2 times the shipping method. First time right after clicking checkout button, second time right after confirming shipping address.

Using app

About 1 month

Total reviews

10

Average rating

4.0

Developer Reply

We would like to thank you for your attention and address the issues you were facing in our app. After choosing the SF locker, such information cannot be displayed in the shipping address unless you use a private browser. It is something the App / Shopify need to deal with. Many customer got misled and frustrated because of such issue. > We are really sorry for this. This issue is caused by a recent Shopify update about the checkout page which breaks our app. To solve this issue, when customers click '前往結帳', our app now copies the address of their chosen pickup location. So if the address is not filled in automatically, customers can still manually paste the address and continue their checkout process. We hope this can at least smooth the checkout process for your customers. Also, the customer will be required to choose 2 times the shipping method. First time right after clicking checkout button, second time right after confirming shipping address. > Yes, you are right. This is just how Shopify checkout works right now. If there is a better solution in future, we will definitely update our app to reduce the number of times customers need to choose. Again, we would like to thank you for your time!

5 / 5 Share

June 20, 2022

If you are price conscious and looking for SF Express Pick-up option for Online & Offline business mode, it's completely worth installing this App.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2021

The app smoothen the purchasing process of my website, customer can select the SF store/ locker easier. Meanwhile, the app streamlines our store operations, our staff can get the EF locker code directly from the app. On top of that, the supporting team is helpful, they responded and solved the issue in a short period of time.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

All reviews

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