YSD SF Express Pickup Points
The reviews are generally positive, with merchants praising the app for making pickup-point and locker selection easier for customers, improving the checkout experience, and helping streamline store operations. Several reviewers also highlight useful features such as bilingual support, affordable pricing, brand color customization, and responsive developer support that quickly resolves issues. Some users even compare it favorably to other pickup apps, noting fewer checkout errors and a smoother overall experience. At the same time, a few negative points come up repeatedly around checkout and shipping-address behavior. Some reviewers report bugs or awkward flows when customers use Shop Pay or select SF locker addresses, including addresses not displaying correctly, the need to choose shipping methods twice, and issues that may be tied to Shopify rather than the app itself. A couple of reviews also mention that the app does not run very smoothly, though even in those cases the developer’s helpfulness is appreciated. Overall, the app is seen as valuable and effective, but with some checkout-related issues that still need refinement.
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****If customer have a shop pay account and login to using Shop pay, the delivery page for locker address couldn't load and generate the shop pay check out with there previous information like delivery address and can't able to use SF Locker address as delivery address. this bug may need to be fixed. ****no five start can't send out review?
The app does not run very smooth but I appreciate the help from the developer.
Updated: Looks like it is merely the issue of Shopify, so have revised the rating further. Hope to work with you in the future again when Shopify finally willing to resolve this issue. ---------------------------------------------------------------------------------- After choosing the SF locker, such information cannot be displayed in the shipping address unless you use a private browser. It is something the App / Shopify need to deal with. Many customer got misled and frustrated because of such issue. Also, the customer will be required to choose 2 times the shipping method. First time right after clicking checkout button, second time right after confirming shipping address.
We would like to thank you for your attention and address the issues you were facing in our app. After choosing the SF locker, such information cannot be displayed in the shipping address unless you use a private browser. It is something the App / Shopify need to deal with. Many customer got misled and frustrated because of such issue. > We are really sorry for this. This issue is caused by a recent Shopify update about the checkout page which breaks our app. To solve this issue, when customers click '前往結帳', our app now copies the address of their chosen pickup location. So if the address is not filled in automatically, customers can still manually paste the address and continue their checkout process. We hope this can at least smooth the checkout process for your customers. Also, the customer will be required to choose 2 times the shipping method. First time right after clicking checkout button, second time right after confirming shipping address. > Yes, you are right. This is just how Shopify checkout works right now. If there is a better solution in future, we will definitely update our app to reduce the number of times customers need to choose. Again, we would like to thank you for your time!
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