SFC China Order Fulfillment
SendfromChina: Warehouse, Pick & Pack, Global Shipping
Rating
3.3
feedback
9
chart
#4,194
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
11%
-
Less than a year
67%
-
More than a year
22%
Reviews Summary
The reviews for the SFC app on Shopify are quite mixed, with both positive and negative feedback from users. On the positive side, users appreciate the humanized services provided by SFC, such as the 30 days free storage, quality control services, and custom logistics solutions. Customers have mentioned that these services have helped simplify their workload, reduce warehousing costs, and improve customer satisfaction with quick parcel deliveries. Additionally, users have praised the app for its ability to provide multiple shipping solutions, reduce costs, and offer value-added services like customized packing. On the negative side, users have raised concerns about hidden charges, unethical practices, and pricing discrepancies with SFC. Some users have reported being charged significantly higher fees than initially quoted, leading to financial losses. There are also complaints about poor communication, delivery delays, and issues with the system's functionality. Overall, while the app offers valuable services and support, users have highlighted the need for transparency in pricing and improved customer service.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 13, 2022
There are a lot of shipping options, the downside is that some shipping channels' pricing isn't displayed properly and you'll be in a pickle when you discovered the shipping fee only after it was shipped. Don't recommend using SFC's dedicated lines, you'll never know what exactly you'll get.
Feb. 12, 2022
Humanized Partner! SFC's“30 days free storage”services and custom services are very humanized. SFC provides qulity control services, it help me found the number, kind and quality of products provided by my products supplier mismatching with my requests, and provide me 30 days free warehouse to temporally store my products. Hence, it simplified my workload and reduced my warehousing cost. What's more, it provided some value-added services such as custom logistics solution and branded packing services. My customers get their parcels quickly, and i received a lot of positive comment.
June 8, 2021
Totally NOT recommended! SFC is UNETHICAL and they will charge you a log of HIDDEN charges that you don't agree in the service agreement. 1/3 of our charges are unagreeable HIDDEN fees. For example, they quote us for $50 shipping, and they ended up charging over $200. And when you want to get out of their warehouse, they charge you a big fees to leave. We lost a lot of money on shipping because they keep mis-quote the shipping price, told us one price and charge another!!
Aug. 31, 2020
We have tried to cooperate directly with the express delivery company, but when we spend a lot of time processing the order transportation, it is not helpful to our business. Therefore, we found SFC, which provides us with multiple and more flexible shipping solutions, so we can not only reduce costs, time but also view all the details of logistics costs. Besides, SFC also provides various value-added services, including customized packing to promote my marketing activities.
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