Shabbat Mode for Shopify

Shabbat Mode

Easily schedule to close your store weekly or on specific...

View on App Store

Rating

3.7

feedback

5

Reviews

chart

#9,903

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    20%
  • Less than a year
    80%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App highlight both positive and negative aspects. Customers appreciate the functionality of being able to lock the store during weekends and holidays, as well as the simplicity of scheduling closures. However, there are concerns about customer service responsiveness, with multiple users mentioning difficulties in getting timely support when facing issues such as the app not working after theme changes or displaying incorrect information. Improving customer service communication and addressing technical issues promptly could enhance the overall user experience of this app.

Highlights

Functionality for locking store during weekends and holidays
Customer service responsiveness
Technical issues after theme changes
Scheduling closures
Improving customer service communication

Rating Breakdown

  • 5
    40% (2 ratings)
  • 4
    20% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    20% (1 ratings)
  • 1
    20% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

Nov. 23, 2022

Thank you for replying. I sent you another message and it seems you are not seeing that one either since I haven't heard back from you. Can you please give me a way to contact you? This is very important. It is almost Shabbat again and it is Black Friday weekend. It is imperative that I be able to adjust the hours for closing and opening. This app is great! However, I sent you several messages asking for help and I am wondering why you are just not responding. I am having an issue with app access within my shopify admin and it is critical for me to be able to change the settings since the clock was moved. Can you please respond to me.

Using app

About 2 months

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for your review! Of course, we will look into this for you right away. Can you please get in touch again? (I didn't get messages you mentioned) Thank you, Art

5 / 5 Share

June 2, 2022

Great customer service, Ideal if you have a multi SKU catalog and want to lock your store during weekends & holidays.

Using app

3 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your review!

1 / 5 Share

July 5, 2020

It worked but when I changed the theme it stopped working. I tried reaching out customer service but no reply.

Using app

About 1 month

Total reviews

3

Average rating

3.7

Developer Reply

Apologies if you had issues. We do our best to reply promptly. Please get in touch if help is still needed.

2 / 5 Share

June 13, 2020

Perfect for what we needed. But suddenly stopped showing on closed text (would only show our logo). Customers were extremely confused. I reached out to support, and no one has replied. It's been 3 weeks. Very unfortunate.

Using app

21 days

Total reviews

9

Average rating

4.4

Developer Reply

Looks like we missed a few email messages as they went to spam folder. We do our best to reply promptly. If we can be of service, please reach out, or call our 1-800 number. All the best!

5 / 5 Share

Jan. 2, 2020

Nice and simple app. Does exactly what it says! I can schedule recurring weekly days to be closed, or a one time date. Would be nice to have a Hebrew calendar integration.

Using app

8 months

Total reviews

1

Average rating

5.0

All reviews

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