Rating

5.0

feedback

6

Reviews

chart

#6,299

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    67%
  • Less than a year
    33%
  • More than a year
    0%

Reviews Summary

The eCardWidget platform has received overwhelmingly positive reviews from users, with a consistent 5-star rating. Users have praised the platform for its robust capabilities, flexibility, and user-friendly interface. The exceptional professionalism and proactive support provided by the team behind the app have been highlighted as a standout feature. Customers appreciate the personalized insights and tailored action plans offered by the support team, creating a sense of true partnership. The platform's continuous evolution and updates demonstrate a long-term commitment to meeting the diverse needs of brands. Overall, users highly recommend eCardWidget for those looking to enhance their brand offering with a personal touch and seamless integration.

Highlights

Exceptional customer support and proactive assistance
Robust capabilities and flexibility
User-friendly interface and easy setup
Personalized insights and tailored action plans
Continuous evolution and updates for long-term potential

Rating Breakdown

  • 5
    100% (6 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (6)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 10, 2025

We have been thoroughly impressed by both the capabilities of the eCardWidget platform and the exceptional professionalism of the team behind it. From the outset, their support has been intelligent, intuitive, and remarkably proactive. Rather than merely responding to our needs, they consistently anticipated them, offering thoughtful, well-executed solutions at every stage of our integration. As a small company, we are accustomed to support experiences that can feel transactional or limited. In contrast, this team treats every client relationship with genuine care and expertise. Whether you are a large enterprise or an emerging brand like ours, you can expect the same level of dedication and strategic insight. Of equal importance to the strength of the platform is the extraordinary support team behind it. Tim, Celina, and Alicia each brought clarity, warmth, and professionalism to every interaction. What stood out most was how they tailored our action plan with care and precision, offering personalized insights specific to our goals and audience. Their follow-up was consistent and thoughtful, creating a sense of true partnership rather than just product support. It is rare to find a team so attuned to the individual needs of a client while remaining focused on broader success metrics. Their approach made us feel both seen and supported, and gave us real confidence in the platform’s direction and values. The platform itself is robust, flexible, and seems to be evolving for many brand's needs. With every update and interaction, it becomes clear that this is not only an app designed with care, but one with real long-term potential. We look forward to growing with eCardWidget and highly recommend it to anyone seeking to bring a personal touch into their brand offering.

Using app

24 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 21, 2022

This app is a great addition to our store. We are using it for charity donation gifts for Christmas. It is easy to use and Tim has been super responsive and helpful with all our requests to get it set up exactly as we want to use it. Would highly recommend.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 7, 2022

I love this app! Very easy to use. Nice support - Tim make great work - responds quickly and helps immediately. I would recommend!

Using app

5 months

Total reviews

9

Average rating

4.7

5 / 5 Share

Nov. 1, 2021

This app is perfect for our charity email gifts and is just what I was looking for. It is simple, easy to set up and user friendly. Tim at EcardWidget was extremely helpful and got the app setup for our 2x shopify stores. Would recommend!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2021

The app isn't the only thing that rocks -- the customer service is AMAZING. Truly. It took a bit of working with the admin for this tool to figure everything out, and I have to admit I made a BUNCH of mistakes! But every time I reached out with a question (which was a LOT), their responses were fast and polite and solved the issue each time. I can't wait to build up customers on the FREE plan until I can graduate to a paid plan.

Using app

14 days

Total reviews

2

Average rating

5.0

All reviews

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