Rating

5.0

feedback

8

Reviews

chart

#4,301

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    50%
  • Less than a year
    38%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising its ease of use, helpful customer support, and suitability for various purposes like charity donations and e-card customization. Many users specifically mention Tim, the support representative, for being responsive, helpful, and proactive in assisting with setup and any queries. The app is commended for its simplicity, user-friendliness, and the ability to customize e-cards with personal designs. Customers appreciate the quick responses and guidance provided, making it a valuable addition to their online stores.

Highlights

Positive customer support experience with Tim
Ease of use and user-friendliness
Customization options for e-cards
Applicability for charity donations and specific purposes
Quick and helpful customer service

Rating Breakdown

  • 5
    100% (8 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 10, 2025

We have been thoroughly impressed by both the capabilities of the eCardWidget platform and the exceptional professionalism of the team behind it. From the outset, their support has been intelligent, intuitive, and remarkably proactive. Rather than merely responding to our needs, they consistently anticipated them, offering thoughtful, well-executed solutions at every stage of our integration. As a small company, we are accustomed to support experiences that can feel transactional or limited. In contrast, this team treats every client relationship with genuine care and expertise. Whether you are a large enterprise or an emerging brand like ours, you can expect the same level of dedication and strategic insight. Of equal importance to the strength of the platform is the extraordinary support team behind it. Tim, Celina, and Alicia each brought clarity, warmth, and professionalism to every interaction. What stood out most was how they tailored our action plan with care and precision, offering personalized insights specific to our goals and audience. Their follow-up was consistent and thoughtful, creating a sense of true partnership rather than just product support. It is rare to find a team so attuned to the individual needs of a client while remaining focused on broader success metrics. Their approach made us feel both seen and supported, and gave us real confidence in the platform’s direction and values. The platform itself is robust, flexible, and seems to be evolving for many brand's needs. With every update and interaction, it becomes clear that this is not only an app designed with care, but one with real long-term potential. We look forward to growing with eCardWidget and highly recommend it to anyone seeking to bring a personal touch into their brand offering.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 28, 2022

This app does exactly what it shows. Even though it's a great app in itself, and is relatively easy to install and set up, the best part is the support. Tim has been amazing in helping me in real time, and even notifying me before I could email a question. I highly recommend this app, especially to those selling paper cards... recycle the same art into an ecard and you have a great value add.

Using app

14 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Oct. 21, 2022

This app is a great addition to our store. We are using it for charity donation gifts for Christmas. It is easy to use and Tim has been super responsive and helpful with all our requests to get it set up exactly as we want to use it. Would highly recommend.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 7, 2022

I love this app! Very easy to use. Nice support - Tim make great work - responds quickly and helps immediately. I would recommend!

Using app

5 months

Total reviews

9

Average rating

4.7

5 / 5 Share

Nov. 1, 2021

This app is perfect for our charity email gifts and is just what I was looking for. It is simple, easy to set up and user friendly. Tim at EcardWidget was extremely helpful and got the app setup for our 2x shopify stores. Would recommend!

Using app

2 days

Total reviews

1

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more