Milanni Fashion review for Shewin ‑ Dropshipping Supplier
Nov. 21, 2023
I'm not happy with customer service. I've been trying for 5 days to reach out to someone. I've gotten 1 response and now no ones responding. If this is how I can expect issues to be handled, I'll have to pass on this company all together. Pricing is high and customer service is atleast for me, non existent. I'll be removing their products from our store and going with a different supplier. I could only imagine the issues I'd have with a return.
Dear Milanni Fashion, I hope this email finds you well. I am writing to sincerely apologize for the lack of satisfactory customer service you have experienced with our company. I understand your frustration and disappointment, and I would like to assure you that we take your feedback seriously. There may have been some kind of problem that prevented us from noticing your message. Whether it's a functional issue or an oversight by our customer service, we will take the issue seriously to avoid it happening again. We have asked our dedicated customer service Ashley to contact you again to properly handle the usage issues you mentioned. In order to contact you as soon as possible and solve your problem, you can also contact her via email [email protected], or Whatsapp: +8617359308731. Once again, We apologize for the inconvenience and frustration caused. Your feedback is invaluable to us, and we are dedicated to making the necessary improvements to enhance your experience with our company. I assure you that we will take immediate action to address the issues you have raised. Thank you for bringing these matters to our attention. I look forward to hearing from you soon so that we can resolve your concerns and restore your faith in our company. Best regards, Shewin
Shewin - Clothing Supplier of Dropshipping and Wholesale