All reviews

Rating Breakdown

  • 5
    97% (84 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (3 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 2, 2022

Excellent Customer Support. Fantastic! I had an issue that I couldn't fix and I spoke to support on live chat. They fixed the issue for me immedietly.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 1, 2022

Great support and fast responses. Happy to help customize certain features for us, really pleased. Thank you!

Store

DSL

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 31, 2022

Amazing support team, technicians and engineers are prompt and very skilled. They were able to do customization for our store in a very short frame of time. The app works very well - response/load rate is quick and the badges have many customizable options.

Store

Laaveen

Using app

3 months

Total reviews

7

Average rating

4.4

5 / 5 Share

Oct. 21, 2022

There was a badge not working properly (custom text wasn't changing and kept showing default). I contacted support and they fixed it right away. The team here really wants to make this app work for everyone and it's nice to have that. 5 star for great and fast service!

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 21, 2022

Great app, great customer service, went over and above to help me fix what i had broken, would reccommend

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 14, 2022

Great support & app - perfect for the shop

Using app

8 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Oct. 1, 2022

The Product selection for Badges doesn't work properly, it puts badges on products you did not select. This is basic functionality and should not need costumer support in order to work properly.

Using app

31 minutes

Total reviews

1

Average rating

1.0

5 / 5 Share

Sept. 23, 2022

I'm really happy with this app! It does exactly what they say. Easy to use and perfect customer service.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2022

One of the best programs I have used It is a nice I had some problems, but the technical team helped me wonderfully and quickly. I advise you to join them, they are great

Using app

About 4 hours

Total reviews

10

Average rating

5.0

5 / 5 Share

Sept. 15, 2022

apps is amazing, nice and user friendly. The support team was brilliant too, well explained. Thank you

Using app

14 days

Total reviews

11

Average rating

5.0

5 / 5 Share

Sept. 7, 2022

Great customer service and easy to use app. I had a small issue with my picture format and got help instantly. I'm loving the way the badges add to my products and help them stand out.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2022

Great App. Had a few issues at the start as I was just learning the app and customer service was Awesome quick and easy one of the best customer service supports in all of the apps I have

Using app

10 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Aug. 28, 2022

I tried 3 apps before this one. Those 3 were terrible. With this app, I set up 2 badges in 5 minutes. It has tons of pre-made badges to choose from. Needed help with sizing because adjusting size didn't work on a few products (cache issue probably). The support person was available on a Sunday and he wrote some CSS code to fix the sizing. Great app.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2022

Very useful app with free features that are enough for our needs. Live support is very helpful as well, helping me to rectify an issue efficiently. Overall a great app to recommend!

Store

Beblum

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 17, 2022

Excellent support and very responsive. Solved my problem very quickly and the badges look fantastic.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2022

Perfect app, free and flexible settings, very helpful for sales. Online support perfectly solves the problem of multilingual versions displaying different languages. Recommend five stars.

Using app

8 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Aug. 9, 2022

Lot of flexibility. There's a CS representative available at real time via chat, I'm able to ask questions and resolve issues quickly! Excellent service!

Store

Naita

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 4, 2022

Fast support. Easy app to use. I was able to upload my own badge as well as do resizing. Thank you, great job!

Using app

2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 3, 2022

this one does exactly what I want. The badges are good and the customer service has been great to me

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 13, 2023

Great app with Amazing support, and nothing too much work for the team. The app is so affordable, and you get many different apps, and they are adding more all the time. Can't ask for better than this. 10/10 thanks, Kien for all your help

Using app

9 months

Total reviews

29

Average rating

5.0

Developer Reply

Hello Friend, My name Hai Nguyen - Co-founder of ShineTrust App. We deeply apologize for your experience with our app. Your comments are extremely valuable to help us improve ourselves every day. While you use it, we are preparing to update to the latest version exactly as we say and it's running very good now. I'm also sent to you email to explain more. I hope you give our team a chance to be of service. Best regards