ShipAny: Label, Track, Pickup
E-commerce Logistics Automation 網店物流自動化
Rating
4.0
feedback
15
chart
#1,376
Reviews Over Time
App Ranking
Time spent using app
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Reviews Summary
The reviews for ShipAny are a mix of positive and negative feedback. On the positive side, users appreciate the user-friendly interface for managing delivery, the efficiency of customer service in resolving issues, and the time-saving features like generating labels. Users also praise the app for its strong tools and support team. However, on the negative side, there are complaints about slow response times from customer service, copy-paste responses, and delays in resolving issues. Some users also mentioned specific challenges like time-consuming order switching.
Highlights
Rating Breakdown
All reviews
June 17, 2024
看了評論好像很不錯就下載了 結果客服效率差到我不敢使用shipany 提出問題一週都沒被解決 回覆速度極慢 不然就是複製貼上一樣的內容 中間還有兩天完全被已讀不回 個人經驗供參考
您好 MR.IRON,我是 ShipAny 的創辦人 Taurus。關於您遇到的問題未能即時得到我們客服回覆解決,我們實在有改善的空間。我會親自聯絡您並提供支援。
Feb. 19, 2024
Feb. 14, 2024
不論是運單、出貨、追蹤等,使用介面都很友善; 遇到問題時,與客服人員的溝通往來,也都很有效率。 很棒的服務與強大的工具,值得信賴,大力推薦給其他商家!
July 10, 2023
I am super happy using ShipAny to manage my delivery using SF Express. Super easy to generate labels and save us plenty of time. The team is super responsive to our enquiry, plus keep improving the product all the time. All the features make our operation much easier and easier. We surely will stick to ShipAny. - Afterwork Grocery
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