Rating

4.0

feedback

15

Reviews

chart

#1,376

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    7%
  • Less than a month
    13%
  • Less than a year
    67%
  • More than a year
    7%

Reviews Summary

The reviews for ShipAny are a mix of positive and negative feedback. On the positive side, users appreciate the user-friendly interface for managing delivery, the efficiency of customer service in resolving issues, and the time-saving features like generating labels. Users also praise the app for its strong tools and support team. However, on the negative side, there are complaints about slow response times from customer service, copy-paste responses, and delays in resolving issues. Some users also mentioned specific challenges like time-consuming order switching.

Highlights

User-friendly interface and time-saving features
Efficient customer service and strong tools
Slow response times and copy-paste responses
Challenges with order switching and delays in issue resolution

Rating Breakdown

  • 5
    93% (14 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    7% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

June 17, 2024

看了評論好像很不錯就下載了 結果客服效率差到我不敢使用shipany 提出問題一週都沒被解決 回覆速度極慢 不然就是複製貼上一樣的內容 中間還有兩天完全被已讀不回 個人經驗供參考

Store

MR.IRON

Using app

--

Total reviews

1

Average rating

1.0

Developer Reply

您好 MR.IRON,我是 ShipAny 的創辦人 Taurus。關於您遇到的問題未能即時得到我們客服回覆解決,我們實在有改善的空間。我會親自聯絡您並提供支援。

5 / 5 Share

Feb. 19, 2024

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 14, 2024

不論是運單、出貨、追蹤等,使用介面都很友善; 遇到問題時,與客服人員的溝通往來,也都很有效率。 很棒的服務與強大的工具,值得信賴,大力推薦給其他商家!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 10, 2023

I am super happy using ShipAny to manage my delivery using SF Express. Super easy to generate labels and save us plenty of time. The team is super responsive to our enquiry, plus keep improving the product all the time. All the features make our operation much easier and easier. We surely will stick to ShipAny. - Afterwork Grocery

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 17, 2023

優良的服務與強大的工具!一鍵更新所有訂單出貨狀態的功能,對於大量由工廠接單製作出貨的廠商來說非常友善;使用中遇到問題時,溝通往來也都非常有效率,非常值得信賴。大力推薦給其他商家。但如果有機會能在Shopify後台直接操作就更好了:)

Using app

About 23 hours

Total reviews

1

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more