ShipAware
ShipAware Shopify App
Rating
5.0
feedback
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#12,974
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Reviews Summary
ShipAware is a Shopify App that provides alerts for late or unscanned shipments and late fulfillments. It offers auto customer emails based on status to help merchants stay informed about shipping issues before customers complain or demand refunds. The app allows users to view and filter all shipments from their stores in one dashboard and receive alerts when shipments exceed the estimated delivery time. ShipAware supports all US carriers. However, there are not enough reviews to analyze right now.
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Feb. 3, 2023
This app solved so many problems for us in 1 week. Issue: We ship orders in bulk through Shipstation. All orders are scanned and verified shipped, passed off to the carrier, but somehow the order never enters the shipment stream & just says "pre-shipment." We don't know there's an issue until the customer notifies us, angry of course, that their order has not arrived. This app completely solves that problem with sending a simple email if its been 3 days with a pre-shipment status or 7 days with no delivery. Simple interface, awesome price tag. Easy 5 Stars - thank you thank you thank you!
Wow, thanks for the kind review! It means so much to know the tool helped. If you have any questions, need help with anything, or have ideas for features, please don't hesitate to contact us.
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