ShipAware
ShipAware is positioned as a proactive shipping-monitoring tool for Shopify merchants, helping them spot late shipments, unscanned packages, and delayed fulfillments before customers notice. It also supports dropship and 3PL orders, lets merchants set estimated delivery times, and can send automatic customer emails based on shipment status to reduce support tickets and refund requests. The app also offers a centralized dashboard to view and filter shipments across stores, with support for all US carriers and a full carrier list available on the developer’s site. Overall, the description emphasizes operational visibility, early issue detection, and customer communication automation, but there are not enough reviews to analyze right now
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This app solved so many problems for us in 1 week. Issue: We ship orders in bulk through Shipstation. All orders are scanned and verified shipped, passed off to the carrier, but somehow the order never enters the shipment stream & just says "pre-shipment." We don't know there's an issue until the customer notifies us, angry of course, that their order has not arrived. This app completely solves that problem with sending a simple email if its been 3 days with a pre-shipment status or 7 days with no delivery. Simple interface, awesome price tag. Easy 5 Stars - thank you thank you thank you!
Wow, thanks for the kind review! It means so much to know the tool helped. If you have any questions, need help with anything, or have ideas for features, please don't hesitate to contact us.
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