ShipBlink: Shipping in a Blink
The reviews for the ShipBlink app are overwhelmingly positive, with users praising its functionality, ease of use, and exceptional customer support. Many users highlighted the app's ability to process multiple boxes and labels for the same order, live rate integration, and seamless workflow integration. The support team, especially Sam, was commended for their responsiveness and willingness to provide personalized assistance. Users also appreciated the app's reliability, cost-effectiveness, and the fact that it offers features that other shipping apps may lack. However, there were a few negative reviews mentioning issues with support responsiveness and difficulties in using the app.
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The app has issues, which made it very hard to us for us to use it every time. There is no support-can't reach them when you need help, and if they respond at all by email to my chat inquiry, which almost never happens, it is too late, and their reply is unsatisfactory. We would have used the app more if only we could. We had to uninstall the app and contact the credit card to stop payment, only because inside the app, our wallet showed empty. We actually had to look through all of our credit cards to locate which one the app was taking money from. It is an unbelievable lack of support for a product that works halfway correctly!
Solid platform. But the service is bar none!
FINALLY an app that lets me process multiple boxes and labels for the same order. And there's no monthly fee!
Incredible! We're using this to power live rates in our checkout and Sam was available to support the entire way through set up. It's sophisticated yet easy to use and maintain.
We started using the ShipBlink App right before our Peak season to improve order tracking and provide our customers with more accurate delivery dates. The app integrated seamlessly into our workflow, and it quickly became an essential tool for enhancing the customer experience. Sam and the ShipBlink team went above and beyond to understand our unique needs and provide personalized support, ensuring everything ran smoothly during a critical time of the year. We’ve been impressed with the app's reliability and the team's responsiveness, and we’re excited to explore more of what ShipBlink has to offer as we continue optimizing our operations. Highly recommend it to anyone looking for a robust and customer-focused shipping solution!
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