wearcraftika review for Shipclues
May 9, 2024
They have egoistic staff who’ll harass and make stupid remarks once you call them out for their incompetence. One of my customers said that she’ll pick up the courier from the warehouse since courier was creating an issue in delivery, and they didn’t inform it to the courier company, when asked about it their employee Ritesh said “Courier toh apna kaam krega hi”. If i could add a screenshot of the chat i would have, please be careful while dealing with them. What is this behavior? The customer is supposed to walk to the warehouse to find that the courier is not with them?
Thank you for your feedback. We're sorry to hear about your disappointing experience with our weight dispute. We strive for excellence and regret that we fell short this time. Please accept our apologies for any inconvenience caused. We would like to make it right. Could you please reach our your KAM so we can resolve this issue for you? We appreciate your patience and hope to have the opportunity to serve you better in the future.
