Rating

4.9

feedback

121

Reviews

chart

#771

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    10%
  • Less than a day
    23%
  • Less than a month
    34%
  • Less than a year
    27%
  • More than a year
    5%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the exceptional customer support provided by the team. Users highlighted the quick response times, helpfulness, and professionalism of the support team in assisting with setup, customization, and resolving issues. The app itself was commended for its functionality in customizing shipping rules, managing shipping charges, and providing flexibility in setting up rules based on specific conditions. Users also appreciated the app's ease of use and the ability to work seamlessly with Shopify and third-party shipping apps. However, there was one negative review mentioning a glitch that affected the Shopify Admin field of view, causing site damage.

Highlights

Exceptional customer support and quick assistance
Functionality for customizing shipping rules and charges
Ease of use and compatibility with Shopify and third-party apps
Positive user experiences with setup and customization
One negative review mentioning a glitch affecting Shopify Admin field of view

Rating Breakdown

  • 5
    96% (116 ratings)
  • 4
    2% (3 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)

Reviews with Text

  • 94% (114)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 25, 2025

Been loving the support team's service so far! So far, they've managed to identify and helped us set up the rules and customisations on the backend based on what we need. And they've been very patient and professional throughout trying and testing several times (which can get pretty frustrating - at least for me). So, kudos to the team :)

Using app

--

Total reviews

10

Average rating

4.6

5 / 5 Share

Nov. 20, 2025

Very good app. Took care of my issue that I was having with customers wanting to use their own UPS account. Glad I added it to my store. Customer support helped me quickly

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2025

The support is very helpful and nice They do exactly what I want in a short time

Store

alamoud

Using app

4 days

Total reviews

5

Average rating

4.8

5 / 5 Share

Nov. 18, 2025

I couldn't make the changes myself but was instantly assisted by the support team and within 2 minutes, I could make the changes I required. Thanks a million.

Using app

7 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 13, 2025

Very good support! Highly Recommend! Very Helpful

Using app

About 16 hours

Total reviews

3

Average rating

5.0

All reviews

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