Shipy ‑ Hide Shipping Rules
The reviews are overwhelmingly positive and consistently praise the app’s customer support, ease of setup, and flexibility for handling complex shipping rules. Many merchants say the app solved specific shipping challenges that other tools could not, including B2B/B2C setups, postcode-based rules, country-specific rates, gift card exclusions, VIP/free shipping logic, and integrations with third-party shipping tools. Users frequently mention that the team responds quickly, is patient, and often goes above and beyond by joining calls, doing Zoom sessions, and helping configure custom solutions. Several reviews also highlight that the app is easy to use, works as advertised, and provides strong value for money. The main negative feedback is limited but important: one reviewer reported a serious site/admin glitch and strongly warned others not to install the app, claiming the issue was not resolved. Another review noted that some rule setup still requires customization rather than being fully automatic. Overall, though, the negative comments are rare compared with the volume of praise, and most users describe the app as reliable, highly adaptable, and backed by exceptional support.
Fantastic customer service. Solved my ongoing problems in a day. Highly recommended.
Sid was incredibly patient and helpful in setting up shipping rules for my store. I needed different rates for gift cards and regular products, with free shipping based only on the value of non-gift-card products in the Netherlands and Belgium. He helped configure everything and supported me through testing. The scenarios we tested now work correctly. Thank you, Sid, for your time and excellent support!
exceptionally fast and great guidance and support
Great support team. They helped me very good and fixed and custom rule for my webshop.
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