Royal Pickleball review for ShipHero Fulfillment

Nov. 18, 2022

This was my original review when we started with ShipHero: This app is actually just an integration with an AMAZING order fulfillment company. We did a lot of research looking for a 3rd party shipping partner and landed on ShipHero. We couldn't be any happier. Their shipping management software is incredible, their pricing is super affordable and their support team is out of this world. Definitely give them a try. Here is my updated review after we decided to leave and do our own fulfillment: As you will see in many recent reviews, mid 2022 something happened and things really started to go wrong at ShipHero. They started losing products, it would take weeks before they would receive a shipment of products from our vendors and make them available for fulfillment. Orders would not ship for days after being labeled as ready in their app. The support is absolutely pitiful and in many cases there is simply no resolution. I highly recommend to stay way from this option if you can do your own fulfillment (Shopify makes this so easy) or look for a different 3rd party option.