animondo.dk review for Shipmondo
March 6, 2023
Very bad experience. Misleading customer service. After we made the decision to change shipmondo to something else. While the change of system Shipmondo closed down our account without any warning - we lost a lot of money.. Can't recommend shipmondo to anyone.
Dear animondo.dk, I can see that a warning email regarding excessive use of our delivery checkout for Shopify was sent to you on the 16 February 2023. This was due to you not being an active user at Shipmondo despite using our Shopify App. In this email, we made you aware that the access would be closed within 7 days, but we actually gave you 14, and the access was closed on 3 March 2023. Therefore we don’t understand or feel that your comment about us closing your access down without warning is true or fair. /Jelena from Shipmondo
