All reviews

Rating Breakdown

  • 5
    94% (51 ratings)
  • 4
    2% (1 ratings)
  • 3
    2% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (1 ratings)
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5 / 5 Share

Nov. 8, 2021

This app worked perfectly for our site and I highly recommend them! There are no limits to how many zip codes you can add to validate against, which was perfect since we have a massive list... The customer support is amazing also! We reached out to support for a specific issue and they made in-app changes to the code that suited our specific Shopify cart functionality. They also added in some custom code that I requested without any hesitation. Super accommodating and 10/10 would recommend :)

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2021

I'm still in my free trial period but so far this app is doing everything it needs to do. The support in getting set up is great. The bubble at the bottom that allows users to pull up the zip checker on their own was originally overlapping with my Shopify inbox bubble, but I was able to move Shopify inbox to the left and now they sit perfectly together in the site. I recommend this one for sure! It was the only one I could find that allows a user to check their zip before they get to the product and cart pages, which is what I needed. You don't want to be filling your cart and then realizing the company doesn't ship to you. Well done shopsappers!

Using app

1 day

Total reviews

13

Average rating

5.0

1 / 5 Share

Sept. 24, 2021

I've been trying to contact support for weeks and this week the app stopped working, I can't edit anything, we have customers from new areas that we want to add to the list of zip codes but the app doesn't work. We are losing customers!

Using app

30 days

Total reviews

2

Average rating

2.5

Developer Reply

We're really sorry to hear of the difficulties you've had with our app. This definitely doesn't sound like the service we try to provide to our merchants. As you can see on other reviews, we are known for taking ownership and caring deeply about our merchants. It was an uncommon instance from our hosting service provider. We tried contacting you multiple times after this instance, we got bounced email from [email protected]. We tried other two emails as well, we didn't hear back. Probably they too not delivered/in contact? Hopefully you can read here this after months of our email follow up. Our apologies again for the inconvenience caused 😞. We can't fix the past but we would love to make things right if you give us another chance.

5 / 5 Share

Nov. 30, 2021

The support shown by this customer service team was outstanding. The app can be tricky to set up, but the team at Shop Sappers will guide /help you through any setup issues. This app is working well for us.

Using app

About 2 years

Total reviews

7

Average rating

2.9

5 / 5 Share

July 8, 2021

Excellent app for postal code check and waiting list sign up capability. Efficient, speedy customer service as well, with live chat. Thanks

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2021

The best app in Shopify app store I would, Morethan the features, their support is awesome. Blindly go for it, their support team will help you with things. Had an awesome experience with their team and the app does what it is supposed to do.

Store

DudeMe

Using app

8 months

Total reviews

5

Average rating

2.4

Developer Reply

Thank you for the great and sweet review. Your review shows lots of love 💖💖💖 Don't hesitate to contact us for any support. Good Luck with sales 👍

5 / 5 Share

June 19, 2021

We were looking for an App that would specifically allow us to block certain zip codes without having to enter all of the ones we deliver to (which is thousands). Cooper replied quickly, and helped us tweak the look of the boxes to be perfectly aligned on both mobile and desktop versions of our website in only a couple of minutes! (AND on a Saturday evening, no less!) He was super-friendly and even asked if we needed anything else when he was done. You just don't typically get that treatment in customer service nowadays. We are thrilled by the results - no coding needed! This was the perfect solution for our business, and we can even specify which products to apply our zip codes to. For the extremely low price point, don't hesitate to try this App!

Using app

12 months

Total reviews

3

Average rating

5.0

Developer Reply

Wow & wow ❤️😍😍❤️ actually we are the one who thrilled to get such a very detailed review like this. Yes, we do provide features like just enter postcode/zipcode which you don't deliver. This comes handy when you don't want to manage big list and you know sure which places you don't serve. Thanks for talking about features like apply rules only to specific products, no coding need and how good our support was. I'll pass on the review to the respective support agent(Cooper). Finally thanks for recommending the app and how well we priced the app. This affirms that we are on right track and We’ve found it’s a definite customer favorite! ✌️

5 / 5 Share

June 14, 2021

Great app and really responsive support team. I downloaded the app and within half an hour it was up and running and they had already added custom code for me to suit my store.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for taking time to write about our app/service 🙏. We are happy ❤️ that we were able to tailor the app according to your needs. We’ve found it’s a definite customer favorite! ✌️ Don't hesitate to contact us for any issues/support needed in future. Good luck with sales 👍

5 / 5 Share

March 21, 2021

After a lot of searching, we almost gave up looking for an easy-to-use app that worked with our free and charged delivery service. Zipprover fixed all our problems. It is easy to use and the customer service is out of this world.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2021

Does exactly what it says. Great app. Forces customers to enter post code to check delivery ares - Perfect for local delivery. Fantastic quick support too. Thank you.

Using app

5 months

Total reviews

4

Average rating

5.0

4 / 5 Share

April 13, 2021

Great support ! by chat and by meeting , also the application has a very friendly use. Nevertheless after making the first purchase they lack of response in terms of support.

Using app

2 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for the great, short and sweet review. Your review is surely helpful and shows lots of love 💖💖💖 Don't hesitate to contact us for any support. Good Luck with sales 👍

5 / 5 Share

Feb. 3, 2021

I used this app to provide a postcode checker on a contact page. The app is set up to work on product pages with some great functionality. This was a bit more than I needed and in the wrong place. Within no time at all, the support team had altered the app to appear exactly where it was needed. Although it would have been great to have the functionality to embed the checker myself, the efficiency in which they sorted it for me deserves 5 stars.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2021

This Zip code checker application is very Good. I recommend to install this application, coz they have excellent support team and superb application.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2021

Hello, this Zipprover is the best ZIP Code Checker in the Shopify Store. The support is great and if you have any problems, they will help you in the chat.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for taking time to write about our app/service. 🙏 We put customer experience and satisfaction as our priority, and your review stating Zipprover as best ZIP Code checker app in the app store reaffirms the hard work we put in every day. Please don't hesitate to contact for any future help. Good luck with sales 👍

5 / 5 Share

Jan. 6, 2021

This app was very useful for us as we serve/deliver to a specific area as local delivery. This app helps us validate the zip code of our customers to make sure we dont end up with orders from non serviceable areas. The team was very helpful in listening to our requirements and went above and beyond to fix all our issues. Above all best bang for the buck!!! Glad we found this app for our store.

Using app

5 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Dec. 27, 2020

We have a big ticket product which we only deliver ourselves - so it's important for our customers to find out if we can deliver to them. This app was just what I was looking for. And when I needed a little bit of a tweak to it, customer support got it done in minutes. Great to work with and an excellent app.

Using app

16 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for detailed review 😍. Tailoring the app to business needs and as per theme is our specialty and we are happy that we could able to help you. I'll pass on the review to the respective support agent.💖💖💖 Good luck with sales ✌️

5 / 5 Share

Dec. 11, 2020

Small business owner here. This app was so easy to install! Their design is outstanding! Usually 3rd party apps are clunky and they don't blend well with custom websites' themes. Zipprover felt like it belonged to our theme. Perfect integration and outstanding live chat customer service. Not the one you have to wait 1 day to get a reply. Good job guys!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 10, 2020

This app is brilliant, it does exactly what is says it should do and is very easy to use I would highly recommend it for those businesses wanting to control their ship to destinations whilst still engaging professionally prospective clients. Lastly Rajesh is extremely responsive and helpful, nothing seems to be too much trouble for him

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for such a positive review Dave. We’re really glad you enjoyed our app, we’ve found it’s a definite customer favorite! ✌️ Helping businesses which involves restricted service/shipping & local delivery is our primary goal. This affirms that we are on right track. Good luck with sales 👍

5 / 5 Share

Dec. 9, 2020

I had a problem with this app on our site. So I chat with their customer support. AWESOME customer service!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2020

SO user friendly and the person on chat was extremely helpful and patient with me! Thank you for being willing to customize one of your features as well. You guys are amazing!

Using app

About 1 year

Total reviews

1

Average rating

5.0