MapIt | Custom Shipping Zones for Shopify

MapIt | Custom Shipping Zones

Draw precise shipping zones directly on a map

Rating

4.7

feedback

12

Reviews

chart

#8,796

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    8%
  • Less than a month
    25%
  • Less than a year
    33%
  • More than a year
    25%

Reviews Summary

The Mapit application has received mostly positive reviews from users. Customers appreciate the seamless and user-friendly experience provided by the app, with an elegant and intuitive interface that makes navigation easy. The customer support is highlighted as prompt and helpful, with real people available to assist. Users find the app easy to install and set up, particularly useful for managing multiple branches and customizing delivery solutions. However, some users have mentioned difficulties in mapping zones and have expressed concerns about the responsiveness of the support team in certain cases. Overall, Mapit is praised for its flexibility, reliability, and the improvement it brings to the delivery process.

Highlights

Seamless and user-friendly experience
Prompt and helpful customer support
Ease of installation and setup
Difficulties in mapping zones
Responsive support team

Rating Breakdown

  • 5
    67% (8 ratings)
  • 4
    25% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    8% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 23, 2024

I recently had the pleasure of using the Mapit application, and I must say, it exceeded all my expectations! From start to finish, the experience was seamless, efficient, and user-friendly. The application has an elegant and intuitive interface, which makes it incredibly easy to navigate. The design is clean, with clearly marked options and a simple layout that even a first-time user can get used to quickly.

Store

Gottex

Using app

--

Total reviews

3

Average rating

4.0

4 / 5 Share

May 12, 2023

Good effective app and real people at the other end of the email ready to help. Had a bit of trouble getting the app up and running but got prompt assistance.

Using app

About 2 years

Total reviews

2

Average rating

4.5

Developer Reply

We appreciate your feedback. However, we would like to address the concern regarding the rating you gave our app. We kindly request you consider adjusting the score you assigned to the app. I understand you had trouble initially, but the issues were unrelated to the app's functionality. Our team promptly assisted you in resolving the problem, as mentioned in your review. Adjusting your rating would help maintain a fair representation of the app and assist other users in making informed decisions. Thank you for your time and consideration. Your support and willingness to reconsider your rating would be greatly appreciated. If you need further assistance or have questions, please contact me directly at [email protected]

5 / 5 Share

April 27, 2023

Excellent App! easy to install and set up very useful when you have many branches and don't want a long list at checkout.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review of our app!

5 / 5 Share

April 3, 2023

The app really helped us with same day deliveries to certain locations... great customer service and fast responds

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for the review! Glad our app helped with same-day deliveries, and you had a great experience with our customer service. We appreciate your feedback!

5 / 5 Share

March 16, 2023

MapIt is still developing to its full potential but the support from its team is amazing. They are readily available to help out with any questions, and since they are part of BOA Ideas, they were also able to help with other questions within Shopify. Great app, great customer service!

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank You for the kind words! We do our best to make this app super useful for all merchants. And we are always here to listen and advise!

All reviews

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