Octolize Shipping Discounts
The reviews are overwhelmingly positive, with users consistently praising the app for solving shipping discount problems that Shopify does not handle well on its own. Many merchants say it is simple, intuitive, and effective, and several mention that it works exactly as needed for complex shipping rules, free delivery promotions, blended rates, collection-based discounts, and multi-location setups. Support is a major strength throughout the reviews: customers repeatedly highlight fast responses, helpful guidance, and even custom feature additions from the team, especially Wiktoria. The app is also appreciated for being affordable and for offering useful functionality without requiring an upgrade in some cases. Negative feedback is minimal, but a few limitations appear. Some users note that the app may require careful setup or specific configuration to achieve advanced shipping logic, and one reviewer mentioned that Japanese language support is not available, though the app was still intuitive enough to use. Overall, the main downside is not about the app’s performance, but rather that some merchants needed support to figure out how to implement their desired rules. Even so, the reviews suggest that the support team effectively offsets these challenges, leaving customers highly satisfied.
This App has proved to be excellent and the customer service from Wiktoria was extremely helpful. Highly recommended. Charles Everytopbrand.com
Really appreciate the feedback!
I wanted a blended shipping rate across all products, but couldn't see a way to achieve it. I contacted support who were very helpful and found a solution that was simple to implement. I am also able to use this without having to upgrade my account to include advanced features.
Thank you so much for the 5-star review! We're thrilled to hear that our support team could help you. Don't hesitate to reach out if you ever need anything else.
The software development team is very professional and solves problems thoroughly.
Thank you so much for the 5-star rating and kind words! We’re thrilled that we could help resolve the complex setup and get your discount rules working smoothly. Our team is always committed to delivering thorough, professional support whenever you need us. Wishing your store great success!
This app is working great and the customer service was very good thanks to Wiktoria who managed to create the shipping discount exactly as we wanted it to be.
Thank you so much for your wonderful review! We are thrilled to hear that the app is working great and that our customer support could help you set up the discounts exactly as needed.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.