Octolize Shipping Discounts
The Octolize Shipping Discount app has received a mix of positive and negative reviews from users. On the positive side, many users praised the app for its effectiveness in handling shipping discounts and promotions. Customers appreciated the app's ability to create customized shipping discounts based on specific criteria and the ease of use in setting up promotions. The customer service was also highlighted as exceptional, with users mentioning quick responses and helpful support from the team. Additionally, users found the app to be intuitive, user-friendly, and customizable, making it a valuable tool for managing discounts and shipping options. However, there were some negative aspects mentioned in the reviews. Some users reported issues with the app not working properly, leading to frustration and delays in resolving problems. There were also complaints about slow response times from the customer service team, with some users waiting over 24 hours for a reply. Despite these challenges, the majority of reviews were positive, emphasizing the app's functionality, customization options, and responsive support team.
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The program doesn't work properly. The customer service team hasn't responded for more than 24 hours.
This app is working great and the customer service was very good thanks to Wiktoria who managed to create the shipping discount exactly as we wanted it to be.
Thank you so much for your wonderful review! We are thrilled to hear that the app is working great and that our customer support could help you set up the discounts exactly as needed.
very helpful and quick to resolve the issues we were having. App works great
Thanks so much for the kind words! We are really glad to know you are enjoying both the app and our support.
This app has a cool feature: you can set up a delivery promotion using the terms and conditions. You can connect it with a progressive bar from another app, and they complement each other nicely.
Really appreciate the feedback! Happy to hear the feature fits nicely into your setup with other apps.
The Octolize Shipping Discount app did exactly what we needed to handle our shipping discount needs. With our subscription level in Shopify we could not do the shipping disounts we needed using customer tags and this handled it perfectly. I would highly recommend Octolize!!
Really appreciate the review! Glad the app was able to handle the shipping discounts the way you needed.
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