All reviews

Rating Breakdown

  • 5
    69% (9 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    8% (1 ratings)
  • 1
    23% (3 ratings)
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1 / 5 Share

Sept. 13, 2023

I had high hopes for this app, I've paid for this for over a month now and I've messaged support 4 times now, they have NEVER responded. This app has a conflicting color scheme with my website making it useless! I've sent both emails and using the Shopify internal support requesting help and NOTHING! The app doesn't work for me and the customer support is non existent! I would have loved to give this app a good review unfortunately that isn't the case.

Using app

--

Total reviews

15

Average rating

4.3

5 / 5 Share

June 6, 2022

Great working app, but not today. Getting this error: "We're sorry, but something went wrong. If you are the application owner, check the logs for more information. " Can you please help us by looking at the issue? Thank you for your support!

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Hey! Sorry to hear that happened. It should be resolved. Feel free to email us with any questions regarding the incident and thanks for the great feedback about the app

1 / 5 Share

June 4, 2022

We need help urgently please - the app had been working brilliantly… until today, when it appears to be down? Please can you advise what is going wrong and when it can be fixed bc currently customers are unable to checkout on our site. Thank you.

Using app

7 months

Total reviews

2

Average rating

3.0

Developer Reply

Hey! Sorry to hear that happened. We had an outage that was fixed already. We also reached out to you by email to answer any questions about the incident.

2 / 5 Share

May 4, 2021

Unfortunaltely the app doesnt seems to work for our store. the restrection of zip codes dissapear when i update the cart.

Using app

21 days

Total reviews

1

Average rating

2.0

5 / 5 Share

April 22, 2021

Regina was a big help with this app. As a new store that does not have a large monthly budget for apps, this app did exactly what we needed, and customer service was very prompt with their replies to our emails. We needed some additional configurations done on the app for translations, and we have not had any issues with the app so far! I would recommend it.

Using app

12 months

Total reviews

2

Average rating

5.0

1 / 5 Share

April 13, 2021

I have tried everything but when I go to checkout it doesn't let customers checkout and it says "This order cannot be shipped to your location. Contact the store for more information". Maybe it doesn't work with U.K postcodes.

Using app

19 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Hey! I'm sorry to hear that. First of all, I'm happy to debut the problem for you and see what's wrong. Secondly, I recommend reaching out to our support for fast assistance with any problems related to the app. Also I'd like to mention based on the error you mention it's related to the price configuration of your store, not our app. I've reached out to your email to help you to debug and get started with our app. Please check your inbox :)

5 / 5 Share

Feb. 15, 2021

Seamless! My merchant required me to put shipping restrictions in place and this app made my experience quick and easy. Very nice.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2021

Great app, really helpful with their customer service to personalise things. Would recommend to others

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 19, 2021

This app is great! It helps me prevent receiving orders from outside the delivery region. You have the different options to choose from at what point customers should enter ther zip code. As our shop is in german we had some issues with the translation of some fields but Regina Apps made some quick adjustments in the code allowing us to enter the correct translation. Support is great and very quick! Thanks again.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2020

The team done a good job. Assistance from the team was above expectation and they resolve my issue in timely manner. It's a good choice to use this apps :)

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 2, 2020

I love Reginapps apps, they have useful functions, easy to use and the support is great! Thank you so much! :)

Using app

3 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 12, 2020

Very helpful app to restrict certain places through customizing zip codes. Thank you for making shipping simpler.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 11, 2020

I needed an app to create some simple shipping rules. This was the cheapest and most simple to use plus, it's the only one (to my knowledge) that you can use without upgrading your shopify store. The developer was extremely helpful and very responsive to emails and helping. Thank You!

Using app

9 months

Total reviews

1

Average rating

5.0