Shipping Tags ‑ Shipping Rules for Shopify

Shipping Tags ‑ Shipping Rules

Implement shipping rules & shipping rates via product tags

Rating

3.7

feedback

24

Reviews

chart

#5,548

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    8%
  • Less than a day
    33%
  • Less than a month
    25%
  • Less than a year
    33%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are quite mixed, with both positive and negative feedback. On the positive side, many users praised the exceptional customer service and support provided by the app developers. Customers highlighted the quick responses to queries, dedication to resolving issues, and going above and beyond to ensure the app met their needs. Additionally, users appreciated the ease of use and the helpful resources such as step-by-step guides and videos. On the negative side, some users experienced difficulties with the app's functionality, including compatibility issues with other apps, convoluted setup processes, and limitations in setting up shipping settings for specific regions. Some users also mentioned delays in receiving responses from the support team, especially over weekends.

Highlights

Exceptional customer service and support
Ease of use and helpful resources
Functionality issues and compatibility
Delays in support responses

Rating Breakdown

  • 5
    75% (18 ratings)
  • 4
    4% (1 ratings)
  • 3
    12% (3 ratings)
  • 2
    4% (1 ratings)
  • 1
    4% (1 ratings)

Reviews with Text

  • 100% (24)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

June 27, 2025

Garbage, doesn't load after installation, cannot contact devs unless you use email support which takes days to get a response if you get one at all. Especially no support on weekends so if you install this on a Friday and it doesn't work, you're out of luck. Best to find a different solution, one that actually loads in the shopify admin panel.

Using app

4 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Hi, Avraham here - Director of Customer Success here at Reconvert. Reached out to you! Please come back to me, we'll resolve this for you.

5 / 5 Share

Aug. 25, 2023

I recently experiencing outstanding customer service from the support team, and I can't praise them enough for their exceptional dedication to resolving issues swiftly and effectively. From the moment I emailed with the issue I encountered, their response was nothing short of impressive. Fixed and working great. Thank you.

Using app

18 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review!!

5 / 5 Share

Aug. 8, 2023

Great support. I had a question that I was not able to figure out by myself. Vladimir helped me solve my problem in less than an hour! Thank you so much. Constructive Feedback: You could include examples for a lot of settings in the UI. That's all. Keep up!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review!

2 / 5 Share

May 23, 2023

The app is very convoluted to use initially but there are videos available so you will definitely need to review those first. A major issue is that this app does not work with our upsell app (Zipify's OneClick). Furthermore, I sent a request about an issue with the app and never received a response about what needed to be done inside their app; instead, they responded with how to set up shipping settings inside Shopify.

Using app

2 months

Total reviews

9

Average rating

4.7

5 / 5 Share

Nov. 4, 2022

I had been looking for 4 weeks to try and get my promotions working and Alex stayed on until really late and helped me develop the right rules and configure them correctly in order to get them in place. This was the best service I have received from any of the app developers. I have spoken to at least 15 different apps in the last two weeks. Again, blown away by the world class service. I would recommend this app to anyone.

Using app

5 days

Total reviews

1

Average rating

5.0

All reviews

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