Shipping Tags ‑ Shipping Rules
Shipping Tags | Shipping Rates for Your Shopify Store
Rating
3.7
feedback
25
chart
#5,418
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
8%
-
Less than a day
36%
-
Less than a month
24%
-
Less than a year
32%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify app are quite mixed, with both positive and negative feedback. On the positive side, many users praised the exceptional customer service and support provided by the app developers. Customers highlighted quick responses, dedication to resolving issues, and going above and beyond to help with setup and configuration. The app was also commended for its ease of use, quick setup, and helpful features like step-by-step guides and examples. However, on the negative side, some users experienced issues with the app not loading after installation, convoluted initial setup, and compatibility issues with other apps. Additionally, there were complaints about delayed responses from the support team, especially on weekends, and pricing concerns related to setting up delivery areas.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 27, 2025
Garbage, doesn't load after installation, cannot contact devs unless you use email support which takes days to get a response if you get one at all. Especially no support on weekends so if you install this on a Friday and it doesn't work, you're out of luck. Best to find a different solution, one that actually loads in the shopify admin panel.
Hi, Avraham here - Director of Customer Success here at Reconvert. Reached out to you! Please come back to me, we'll resolve this for you.
Aug. 25, 2023
I recently experiencing outstanding customer service from the support team, and I can't praise them enough for their exceptional dedication to resolving issues swiftly and effectively. From the moment I emailed with the issue I encountered, their response was nothing short of impressive. Fixed and working great. Thank you.
Thank you for your review!!
Aug. 8, 2023
Great support. I had a question that I was not able to figure out by myself. Vladimir helped me solve my problem in less than an hour! Thank you so much. Constructive Feedback: You could include examples for a lot of settings in the UI. That's all. Keep up!
Thank you for your review!
May 23, 2023
The app is very convoluted to use initially but there are videos available so you will definitely need to review those first. A major issue is that this app does not work with our upsell app (Zipify's OneClick). Furthermore, I sent a request about an issue with the app and never received a response about what needed to be done inside their app; instead, they responded with how to set up shipping settings inside Shopify.
Nov. 4, 2022
I had been looking for 4 weeks to try and get my promotions working and Alex stayed on until really late and helped me develop the right rules and configure them correctly in order to get them in place. This was the best service I have received from any of the app developers. I have spoken to at least 15 different apps in the last two weeks. Again, blown away by the world class service. I would recommend this app to anyone.
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