Shipping Tags ‑ Shipping Rules
The reviews for this Shopify App are quite mixed, with both positive and negative feedback. On the positive side, many users praised the exceptional customer service and support provided by the app developers. They highlighted quick responses, dedication to resolving issues, and going above and beyond to help users set up the app correctly. Users also appreciated the ease of use and effectiveness of the app in managing shipping rules and promotions. However, on the negative side, some users faced challenges with the app's functionality, such as compatibility issues with other apps, convoluted setup process, and limitations in setting up specific features like delivery areas. Additionally, there were complaints about delayed responses from the support team and the app not working as expected in certain regions.
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Garbage, doesn't load after installation, cannot contact devs unless you use email support which takes days to get a response if you get one at all. Especially no support on weekends so if you install this on a Friday and it doesn't work, you're out of luck. Best to find a different solution, one that actually loads in the shopify admin panel.
Hi, Avraham here - Director of Customer Success here at Reconvert. Reached out to you! Please come back to me, we'll resolve this for you.
I recently experiencing outstanding customer service from the support team, and I can't praise them enough for their exceptional dedication to resolving issues swiftly and effectively. From the moment I emailed with the issue I encountered, their response was nothing short of impressive. Fixed and working great. Thank you.
Thank you for your review!!
Great support. I had a question that I was not able to figure out by myself. Vladimir helped me solve my problem in less than an hour! Thank you so much. Constructive Feedback: You could include examples for a lot of settings in the UI. That's all. Keep up!
Thank you for your review!
The app is very convoluted to use initially but there are videos available so you will definitely need to review those first. A major issue is that this app does not work with our upsell app (Zipify's OneClick). Furthermore, I sent a request about an issue with the app and never received a response about what needed to be done inside their app; instead, they responded with how to set up shipping settings inside Shopify.
I had been looking for 4 weeks to try and get my promotions working and Alex stayed on until really late and helped me develop the right rules and configure them correctly in order to get them in place. This was the best service I have received from any of the app developers. I have spoken to at least 15 different apps in the last two weeks. Again, blown away by the world class service. I would recommend this app to anyone.
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