Shipping Tags ‑ Shipping Rules
The reviews for this Shopify App highlight exceptional customer service provided by the support team, with multiple users praising the dedication and effectiveness of the team in resolving issues promptly. Users appreciated the personalized assistance they received, with team members like Alex, Vladimir, and Anton going the extra mile to ensure the app met their specific needs. The app itself was described as easy to use and effective in solving complex shipping and promotional issues. However, some users found the initial setup to be convoluted and faced compatibility issues with other apps like Zipify's OneClick. Pricing concerns were also raised by a few users, particularly regarding the additional cost for setting up delivery areas.
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I recently experiencing outstanding customer service from the support team, and I can't praise them enough for their exceptional dedication to resolving issues swiftly and effectively. From the moment I emailed with the issue I encountered, their response was nothing short of impressive. Fixed and working great. Thank you.
Thank you for your review!!
Great support. I had a question that I was not able to figure out by myself. Vladimir helped me solve my problem in less than an hour! Thank you so much. Constructive Feedback: You could include examples for a lot of settings in the UI. That's all. Keep up!
Thank you for your review!
The app is very convoluted to use initially but there are videos available so you will definitely need to review those first. A major issue is that this app does not work with our upsell app (Zipify's OneClick). Furthermore, I sent a request about an issue with the app and never received a response about what needed to be done inside their app; instead, they responded with how to set up shipping settings inside Shopify.
I had been looking for 4 weeks to try and get my promotions working and Alex stayed on until really late and helped me develop the right rules and configure them correctly in order to get them in place. This was the best service I have received from any of the app developers. I have spoken to at least 15 different apps in the last two weeks. Again, blown away by the world class service. I would recommend this app to anyone.
Alex was super helpful got everything set up correctly, the app is exactly what we required. Many thanks!
Thank you so much for your feedback🙏 Our support team is always here to help😎
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