Shipping Tracker by DevCloud
Track your shipments in an easy and fancy way!
Rating
2.7
feedback
21
chart
#14,483
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
5%
-
Less than a day
14%
-
Less than a month
29%
-
Less than a year
33%
-
More than a year
19%
Reviews Summary
The reviews for this Shopify App are mixed, with both positive and negative feedback from users. Positive aspects include great support from the team, quick responses to questions, and efficient technical support. Users appreciate the customized tracking pages and the ability to identify delivery status issues before customers experience problems. On the other hand, negative themes include poor customer service, billing discrepancies, issues with tracking accuracy, and problems with overcharging during free trials. Some users also mentioned language translation issues and concerns about the app overwriting existing tracking pages.
Highlights
Review RSS Feed
All reviews
June 13, 2025
no support nothing, randomly fails to pick shipping events and update them at order page for customer to track, no reply from developers or support team, after leaving 5 message. NOT WORTH IT.
We are sorry about your issues. Unfortunately, the carriers used for your shipments were not available and dont allow our app to fetch the information needed.
Oct. 22, 2024
Total disappointment. This app is no longer what it used to be. You pay for a service that only works halfway: 3/4 of my tracking numbers are not even traceable. Every time, the same message: 'Shipping tracker was not able to determine your shipping carrier for this tracking code, please check contact support.' And the support? It's incredibly slow, and their responses don’t offer any real solutions. No updates to fix the problem or to add major carriers. I no longer recommend this app; it has become unusable.
We are sorry about your issues. Unfortunately, the carriers used for your shipments were not available and dont allow our app to fetch the information needed.
July 12, 2024
Horrible customer service and billing. They advertise a price for billing and then charge you a lot more. Do not get this app.
We are really sorry about your experience with our app. We have different billing plans according to the amount of fulfillments tracked. No extra charges are applied, please contact us at [email protected] and we are open to refund any extra charge.
April 5, 2023
Great support team if you need any help. They were very fast and efficient in responding to our question and technical support question.
Jan. 19, 2023
BE AWARE!!! They will trick you with the monthly payment but then will charge you thousands of dollars depending on your order volume. In return you will get an app full of bugs with horrible interface. USELESS and I'd give it 0 out of 5 if I could.
We are sorry about the inconvenience, our payment plans are tied to a limit of orders tracked per month and we charge an additional per excess. This is described in our pricing page and in the Shopify Payment Agreement that is accepted when you upgrade your plan. We are open to refund the extra charges and we apologize for the confusion, please contact us for this and any improvement needed in our app. Thanks!
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