ShippingChimp for Shopify

ShippingChimp

Best eCommerce shipping solution in Canada

View on App Store

Rating

2.3

feedback

6

Reviews

chart

#6,191

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    50%
  • Less than a day
    0%
  • Less than a month
    17%
  • Less than a year
    17%
  • More than a year
    0%

Reviews Summary

The reviews for the ShippingChimp app are a mix of positive and negative feedback. On the positive side, users appreciate the app's customer service, with mentions of friendly and helpful support staff who assist in setting up the app and resolving any issues quickly. Users also like the easy setup process, clean user interface, and the app's features like order tracking, branded tracking page, configurable notifications, and returns request portal. However, there are concerns raised about the app's support being non-responsive at times, leading to frustration for users who face problems and struggle to get assistance.

Highlights

Positive customer service and support
Easy setup process and user-friendly interface
App features like order tracking and notifications
Concerns about non-responsive support
Mixed feedback on support availability

Rating Breakdown

  • 5
    83% (5 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    17% (1 ratings)

Reviews with Text

  • 100% (6)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Nov. 25, 2025

Their support is TERRIBLE! Never online and non-responsive to any support requests. If you have problems... they don't help. I cant believe they run their business this way - its brutal.

Using app

--

Total reviews

4

Average rating

4.0

5 / 5 Share

Oct. 20, 2022

I really enjoy the app..there is always someone available on the chat if I have any issues, Way better rates than with Canada Post. Highly recommend

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 6, 2022

Super friendly customer care. Explained how the Shippingchimp was setup in the older version and gave a direction on how to install it as a Shopify app. Made the transition very smooth and clarified all our concerns clearly.

Using app

20 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 7, 2021

Super cool customer care. Makes my work very easy. Very easy setup process, clean UI and I think it is a must-have app for all Indian dropshipping stores. Make more apps for Indian stores

Using app

26 minutes

Total reviews

3

Average rating

4.0

5 / 5 Share

Aug. 3, 2021

This app helps us and our customers track our orders with an easy-to-use interface. The setup process was quick and any issue we ran into was quickly taken care of by their support.

Using app

2 months

Total reviews

3

Average rating

4.7

All reviews

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