Rating

4.3

feedback

338

Reviews

chart

#2,014

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    1%
  • Less than a month
    16%
  • Less than a year
    43%
  • More than a year
    38%

Reviews Summary

ShippingEasy has received mixed reviews from users. Positive aspects include the straightforward setup process, instant order syncing, and useful automation rules for printing labels. Users appreciate the clean interface and time-saving features like preset configurations for package types and carriers. However, negative feedback revolves around issues with uninstallation, continued charges after uninstallation, user experience problems like the removal of password logins, and inventory syncing errors. Some users also mentioned dissatisfaction with customer service and unexpected charges. Overall, while the app offers valuable shipping automation features, there are concerns about billing practices and technical issues that need to be addressed for a smoother user experience.

Highlights

Straightforward setup process and time-saving automation rules
Issues with uninstallation and continued charges
User experience problems like removal of password logins and inventory syncing errors
Dissatisfaction with customer service and unexpected charges
Valuable shipping automation features but concerns about billing practices and technical issues

Rating Breakdown

  • 5
    86% (291 ratings)
  • 4
    4% (14 ratings)
  • 3
    2% (6 ratings)
  • 2
    1% (4 ratings)
  • 1
    7% (23 ratings)

Reviews with Text

  • 100% (338)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Sept. 18, 2025

BEWARE: When you uninstall this app, it continues to charge you. Be sure to unsubscribe BEFORE you uninstall the app.

Using app

Over 6 years

Total reviews

7

Average rating

3.6

1 / 5 Share

June 11, 2025

The app has a LOT of user experience issues, but the latest is just absurd. they completely removed password logins, and require a code be sent to your email in order to log in. Well, if your email server is down? There is no alternate. You can't log in. There's no option to just use your password. 99.9999% of the internet has passwords AND two-factor authentication. Somehow these morons got it in their heads to completely remove the password option would "enhance convenience" (a literal quote from their customer support today). I could go on with a number of other issues, but this one just boggles the mind so much I had to write a review.

Using app

Almost 8 years

Total reviews

3

Average rating

1.0

1 / 5 Share

April 11, 2025

Was going great for the 1st month then as of October 2024 Shipping Easy was and still is auto adding +1 into our online store's inventory. As of now they have no resolution and this puts a lot stress on the web team to consistently monitor when an order comes in to manually adjust the inventory in Shopify due to this 3rd party shipping app.

Using app

Over 1 year

Total reviews

3

Average rating

3.7

Developer Reply

Hey there, thank you for reaching out and for bringing this experience to our attention! We have located your ticket and will have a team member be in touch regarding this issue. Please keep an eye on your inbox for a response from us!

1 / 5 Share

June 13, 2024

this app is not working properly, wasted so much time try to print shipping labels!

Using app

33 minutes

Total reviews

2

Average rating

3.0

5 / 5 Share

Oct. 27, 2023

So far so good. We switched to ShippingEasy after working with a low-cost budget label creating software but they were incredibly analog and took way too long to create, sync, and print labels with Shopify. ShippingEasy has allowed us to cut our fulfillment time by over half. The features I particularly like are the automation of label creation based on rules, and InstantLabel which will automatically print the labels. This has allowed us to go from creating each label one-by-one, copying tracking over to Shopify, and printing and packing with our old system (~1.5 hrs a day before being able to pack), to now coming in each day and having all the labels automatically created, printed, synced, and ready to ship. There are still some things that need to be addressed (like some orders not being synced automatically...I've been waiting on a fix for this one for the last 3 months) but overall, I really don't have much to complain about.

Using app

6 months

Total reviews

5

Average rating

5.0

All reviews

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