ShippingEasy
ShippingEasy for Shopify -
Rating
4.5
feedback
602
chart
#571
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
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Less than a day
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Less than a month
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Less than a year
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More than a year
Reviews Summary
ShippingEasy has received mixed reviews from users. Positive aspects include the app's ability to streamline the shipping process, integrate with multiple platforms, provide excellent customer support, and offer features like automated label creation and rule-based automation. Users appreciate the time-saving benefits and convenience of using ShippingEasy for their fulfillment needs. However, negative feedback highlights issues such as difficulties in syncing orders, XML errors when adding money to the balance, unexpected charges, and poor customer service experiences. Some users also mentioned problems with overcharging for shipping and issues with refunds.
Highlights
Rating Breakdown
All reviews
Oct. 2, 2024
No matter how many times we reinstall the app, it never syncs our orders. When we go to add money to our balance we get a bunch of XML errors. The app simply doesn't work.
June 13, 2024
this app is not working properly, wasted so much time try to print shipping labels!
Jan. 22, 2024
Stole $800 from us when they refused to refund shipping labels they canceled. Use someone else.
Oct. 27, 2023
So far so good. We switched to ShippingEasy after working with a low-cost budget label creating software but they were incredibly analog and took way too long to create, sync, and print labels with Shopify. ShippingEasy has allowed us to cut our fulfillment time by over half. The features I particularly like are the automation of label creation based on rules, and InstantLabel which will automatically print the labels. This has allowed us to go from creating each label one-by-one, copying tracking over to Shopify, and printing and packing with our old system (~1.5 hrs a day before being able to pack), to now coming in each day and having all the labels automatically created, printed, synced, and ready to ship. There are still some things that need to be addressed (like some orders not being synced automatically...I've been waiting on a fix for this one for the last 3 months) but overall, I really don't have much to complain about.
Sept. 29, 2023
Avoid this company. They want to charge you money to access your own data. You can pay $14 a month and sign up for a marketing app that is tied to it, but overall how it works. You supply data of customers for shipments. It wants to charge you to access that data in meaningful report - $14. Yuck.
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