ShippingEasy
ShippingEasy has received mixed reviews from users. Positive aspects include the app's ability to streamline the shipping process, integrate with multiple platforms, and provide helpful customer service. Users appreciate features like automated label creation, rule-based label creation, and the convenience of managing orders from one place. However, negative aspects highlighted in the reviews include issues with syncing order statuses, slow and glitchy dashboard, unexpected charges even after uninstalling the app, and difficulties with customer service and billing practices. Some users also mentioned user experience issues, language barriers with customer service, and challenges with account management like password login changes and overcharging for shipping.
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I just moved over to this setup, and honestly, it’s been frustrating from day one. I’m running two Shopify stores, plus WooCommerce and Amazon. Orders are pulling in from Shopify just fine, but after I buy labels, the status never updates or syncs back. It just sits there. I’ve already: Deleted and reconnected both Shopify and ShippingEasy Checked that the “ship from” addresses match Verified everything I can think of Nothing works. I even called Shopify support—they confirmed there’s no issue on their end, and I can manually mark orders as shipped without any problem. What’s strange is: WooCommerce and Amazon work perfectly Only Shopify won’t sync status It’s been 6 days now. I’ve contacted ShippingEasy support multiple times, and all I get is “waiting for developer updates.” But I can’t keep waiting. Right now I’m manually copying and pasting tracking numbers one by one—it’s slow, repetitive, and honestly draining. If anyone has run into this before or found a fix, I’d really appreciate the help.
only foreign customer service. language barrier. used to have good customer in the past
This app is pretty straightforward, and its prices are not lower than Shopify or Pirateship. The dashboard itself is glitchy and slow. To pay to use their shipping platform when others are free doesn't make sense to us. They have a lot of work to do before it's worth paying for.
BEWARE: When you uninstall this app, it continues to charge you. Be sure to unsubscribe BEFORE you uninstall the app.
The app has a LOT of user experience issues, but the latest is just absurd. they completely removed password logins, and require a code be sent to your email in order to log in. Well, if your email server is down? There is no alternate. You can't log in. There's no option to just use your password. 99.9999% of the internet has passwords AND two-factor authentication. Somehow these morons got it in their heads to completely remove the password option would "enhance convenience" (a literal quote from their customer support today). I could go on with a number of other issues, but this one just boggles the mind so much I had to write a review.
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