ShipRelay Fulfillment
ShipRelay eCommerce Logistic Fulfillment Management Software
Rating
5.0
feedback
5
chart
#4,958
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a year
80%
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More than a year
20%
Reviews Summary
The reviews for ShipRelay are overwhelmingly positive, with customers praising the excellent customer service, responsiveness, and customization options provided by the app. Users appreciate the team's commitment to addressing any issues quickly and efficiently, as well as their willingness to go above and beyond to ensure a seamless fulfillment process. The interface is highlighted as robust and user-friendly, making it easy for businesses to manage their inventory and shipping needs. ShipRelay's CEO, Mike Weber, is specifically mentioned for his hands-on approach and dedication to customer success. Overall, customers express gratitude for the support and reliability ShipRelay offers, making it an essential partner for their businesses.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 18, 2024
MARION onboarded with ShipRelay this spring, and we have been incredibly pleased with their services and support so far! We are a small company offering a luxury product, and we have searched long and hard for a fulfillment partner that would be accurate, communicative, and committed to customer service. So far, ShipRelay has been a dream come true. They are incredibly responsive, and have been willing/able to customize our fulfillment to meet the needs of our multiple retail partners, integrating DSCO, Shopify, and more. They communicate frequently and quickly when needing more information, and are quick to address any (expected) challenges that come up during the complex onboarding process. I can't recommend Robert, Juan, Alexander, and their team enough!
Aug. 5, 2020
We would love to give 6 stars. The interface is the most robust customizable interface out of any fulfillment service we have previously tried. The ShipRelay team also goes above and beyond to troubleshoot any minor issues you might encounter.
March 9, 2020
ShipRelay is the best partner we could ask for. Their customer service is superb. Everybody in the company, including the CEO, Mike Weber, is helpful, flexible, and responds within hours to resolve any issues we may have. Their software is easy to use, and Mike is a pleasure to work with! We have been working with them for more than a year, and when we started, they made it clear that our success was their success, Every day since, they worked hard at it, and kept their promise. When we launched, we needed a strong shipping partner to help us navigate intricate logistics and to ensure success. ShipRelay has superseded expectations, and we cannot recommend them enough. If you need a strong shipping partner to make your business successful, too, ShipRelay is the best of the best.
Aug. 27, 2018
Working with Ship Relay has been such an essential part of launching my business. As a small business, it has given me the time and flexibility to grow in other areas while feeling confident that my inventory is being safely and thoughtfully fulfilled. The customer service at Ship Relay is the most thorough and accommodating I have come across. Their database is user friendly and I know that they are always there for me if I have any questions. I am so grateful for the team over at Ship Relay who have been by my side every step of the way! I could not be happier with their services and certainly could not imagine running a new business without them. - Carson Meyer C & The Moon LLC
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