
Shiprocket Engage ‑ Reduce RTO
Confirm COD orders and verify buyer addresses using WhatsApp
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#16,085
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Reviews Summary
The reviews for this Shopify App are mixed, with both positive and negative feedback from users. Positive aspects highlighted include excellent customer support, with specific mentions of a support team member named Nitinji who provided immediate solutions to queries. Users also appreciated the app's features such as automated messaging for customer engagement, order verification, and reducing RTO (Return to Origin) rates. On the other hand, negative feedback focused on issues with creating accounts, app functionality, and poor customer support response times. Some users faced difficulties in disconnecting payment links and experienced unresponsive support.
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