Shiprocket Promise
Boost your conversions with real time EDD and trust badges
Rating
2.5
feedback
15
chart
#5,794
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
13%
-
Less than a day
7%
-
Less than a month
47%
-
Less than a year
33%
-
More than a year
0%
Reviews Summary
The reviews for the Shiprocket Promise app are mixed, with both positive and negative feedback from users. On the positive side, many users appreciate the app's ability to provide real-time Estimated Delivery Dates (EDD) to customers, which enhances the shopping experience and instills trust. Users also praise the proactive technical team for addressing issues promptly and the seamless integration with Shopify. However, negative reviews highlight issues such as the app not working, poor customer support, bugs, incorrect delivery dates, and subscription-based pricing for basic functionality. Some users also express frustration with the app's advertising on their site and the lack of responsiveness from the support team. Overall, while the app has useful features like accurate EDD calculations, it faces challenges in terms of functionality, customer support, and pricing strategies.
Highlights
Review RSS Feed
All reviews
April 16, 2025
The application is not working, so I raised a ticket, but the Shiprocket Promise Team has not initiated a single mail or call, providing the worst support.
March 11, 2025
there is a bug in the app and it is not working. I am also trying to contact support from last 3 days, but no one replying to my mails.
Nov. 4, 2024
Initially we faced some technically glitches but shiprocket technical team was proactive in addressing our issues and resolving . Its a good app, very helpful
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