Shiprocket Promise
Boost your conversions with real time EDD and trust badges
Rating
2.2
feedback
17
chart
#16,597
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
12%
-
Less than a day
6%
-
Less than a month
41%
-
Less than a year
35%
-
More than a year
0%
Reviews Summary
The reviews for the Shiprocket Promise app are mixed, with both positive and negative feedback from users. Positive aspects highlighted include the app's ability to provide real-time Estimated Delivery Dates (EDD) to customers accurately, proactive technical support from the Shiprocket team in addressing issues, and the seamless integration with Shopify for easy order management and shipment tracking. Users appreciate the app for streamlining the shipping process and boosting website conversion rates. However, negative feedback revolves around the app not working properly, lack of responsiveness from support, bugs and errors within the app, and issues with inaccurate delivery dates being displayed for different locations.
Highlights
Review RSS Feed
All reviews
Jan. 7, 2026
does not work. support does not even reply. assuming this is how they use the trial period.
April 16, 2025
The application is not working, so I raised a ticket, but the Shiprocket Promise Team has not initiated a single mail or call, providing the worst support.
March 11, 2025
there is a bug in the app and it is not working. I am also trying to contact support from last 3 days, but no one replying to my mails.
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