Shiprocket Promise
Boost your conversions with real time EDD and trust badges
Rating
2.2
feedback
17
chart
#14,228
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
12%
-
Less than a day
6%
-
Less than a month
41%
-
Less than a year
35%
-
More than a year
0%
Reviews Summary
The reviews for the Shiprocket Promise app are mixed, with both positive and negative feedback from users. On the positive side, many users appreciate the app for providing real-time Estimated Delivery Dates (EDD) to customers accurately. Some users find the app to be very helpful and a game-changer for their Shopify store, streamlining the shipping process and boosting conversion rates. The seamless integration with Shopify and the intuitive interface are highlighted as valuable features that save time and effort for merchants. However, on the negative side, there are complaints about the app not working properly, bugs, and lack of support from the Shiprocket team. Some users mention issues with the delivery date not changing based on different pin codes, making the app useless in some cases. Additionally, there are concerns about incorrect information being displayed and the subscription model not justifying the basic functionality.
Highlights
Review RSS Feed
All reviews
Jan. 7, 2026
does not work. support does not even reply. assuming this is how they use the trial period.
April 16, 2025
The application is not working, so I raised a ticket, but the Shiprocket Promise Team has not initiated a single mail or call, providing the worst support.
March 11, 2025
there is a bug in the app and it is not working. I am also trying to contact support from last 3 days, but no one replying to my mails.
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