Shiprocket Promise
Boost your conversions with real time EDD and trust badges
Rating
3.7
feedback
22
chart
#1,200
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
18%
-
Less than a day
5%
-
Less than a month
45%
-
Less than a year
27%
-
More than a year
0%
Reviews Summary
The reviews for the Shiprocket Promise app are mixed, with both positive and negative feedback from users. Positive aspects highlighted include prompt support, accurate EDD calculations, and the app being a game-changer for Shopify stores by streamlining shipping processes and boosting conversion rates. Users appreciate the real-time tracking of shipments and the reliability of delivery timelines provided by the app. On the other hand, negative feedback revolves around technical issues, bugs, poor customer support, and inaccurate delivery date displays. Some users have faced challenges with the app not functioning correctly, lack of responsiveness from the support team, and discrepancies in delivery date information based on pin codes. Despite some users experiencing issues, others have praised the app for its usefulness and ease of setup.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 16, 2025
The application is not working, so I raised a ticket, but the Shiprocket Promise Team has not initiated a single mail or call, providing the worst support.
March 11, 2025
there is a bug in the app and it is not working. I am also trying to contact support from last 3 days, but no one replying to my mails.
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