Shiprocket Promise
Boost your conversions with real time EDD and trust badges
Rating
3.8
feedback
14
chart
#925
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
14%
-
Less than a day
0%
-
Less than a month
36%
-
Less than a year
50%
-
More than a year
0%
Reviews Summary
The reviews for the Shiprocket Promise app are mixed, with both positive and negative feedback from users. Positive aspects highlighted include the accuracy of Estimated Delivery Dates (EDD) and the app being a game-changer for Shopify stores, streamlining the shipping process and boosting conversion rates. Users appreciate the reliable delivery timelines, seamless integration with Shopify, and the time-saving features of the app. On the other hand, negative feedback revolves around issues such as incorrect delivery dates displayed for different locations, lack of responsiveness from the support team, and subscription-based pricing for basic functionality. Some users also reported bugs and errors in the app, impacting its usability.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 7, 2024
Two stars detuct Bcz of advertising way of shiprocket. If I am paying for any app i would not show it on my site. i have installed almost 10 apps in my website if everyone will do advertising my site will looks cheap. this is the big reason i will delete this app after trial. One Star detuct 2 reasons getting worng infomation that i got 4 orders yesterday in my online orders but i did not have any single order on my site yesterday. i also dont know which customer getting which date and how i will complete my promise which is visible on my site (EG: if date of the delivery visible for visitor after 4 days. how i will know that my website shows delivery on that day. I contact shiprocket but they have no idea about it) Customer give us 1 star rating for uneducted courier partners. I have filled NDR and also conversation on conference call with customer. but still parcel not delivered. We get returns almost 25% 10 % customers which we understand. 15% returns bcz of shiprocket's poor system. In this way promise app will not work. Its just a fake promise to customers. We are going change our courier partners
May 3, 2024
Shiprocket Promise has been an absolute game-changer for our Shopify store! This app has not only streamlined our shipping process but has also significantly boosted our website's conversion rate. The seamless integration with Shopify makes it incredibly easy to manage orders and track shipments in real-time. With Shiprocket Promise, we can offer our customers reliable delivery timelines, instilling trust and confidence in their shopping experience. The best part is, the app's intuitive interface and helpful features have saved us valuable time and effort, allowing us to focus on growing our business. If you're looking for a reliable shipping solution that enhances customer satisfaction and boosts conversions, look no further than Shiprocket Promise!
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