Shiprocket Promise
Boost your conversions with real time EDD and trust badges
Rating
3.0
feedback
14
chart
#1,363
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
7%
-
Less than a day
7%
-
Less than a month
50%
-
Less than a year
36%
-
More than a year
0%
Reviews Summary
The reviews for the Shiprocket Promise app are mixed, with both positive and negative feedback from users. Positive aspects highlighted include the app providing real-time Estimated Delivery Dates (EDD) to customers, proactive technical support from the Shiprocket team, accurate calculations of EDD, and streamlining the shipping process. On the other hand, negative feedback revolves around issues with the app not working, poor customer support response times, bugs and errors within the app, incorrect delivery dates being displayed, and concerns about the app's functionality and subscription model. Some users also expressed frustration with the advertising approach of Shiprocket and reported issues with courier partners leading to high return rates.
Highlights
Review RSS Feed
All reviews
April 16, 2025
The application is not working, so I raised a ticket, but the Shiprocket Promise Team has not initiated a single mail or call, providing the worst support.
March 11, 2025
there is a bug in the app and it is not working. I am also trying to contact support from last 3 days, but no one replying to my mails.
Nov. 4, 2024
Initially we faced some technically glitches but shiprocket technical team was proactive in addressing our issues and resolving . Its a good app, very helpful
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