Shiprocket Promise
Boost your conversions with real time EDD and trust badges
Rating
1.9
feedback
18
chart
#18,214
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
11%
-
Less than a day
6%
-
Less than a month
44%
-
Less than a year
33%
-
More than a year
0%
Reviews Summary
The reviews for the Shiprocket Promise Shopify App are mixed, with both positive and negative feedback from users. Positive aspects highlighted include the app's ability to provide real-time Estimated Delivery Dates (EDD) to customers, proactive technical support from the Shiprocket team, and the app's ease of use and accurate calculations of EDD. On the other hand, negative themes in the reviews include issues with the app not working, lack of response from customer support, bugs and errors within the app, and discrepancies in delivery dates for different locations. Some users also expressed dissatisfaction with the app's functionality and subscription model.
Highlights
Review RSS Feed
All reviews
Jan. 7, 2026
does not work. support does not even reply. assuming this is how they use the trial period.
April 16, 2025
The application is not working, so I raised a ticket, but the Shiprocket Promise Team has not initiated a single mail or call, providing the worst support.
March 11, 2025
there is a bug in the app and it is not working. I am also trying to contact support from last 3 days, but no one replying to my mails.
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