Shiprocket Promise
Boost your conversions with real time EDD and trust badges
Rating
1.9
feedback
18
chart
#17,037
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
11%
-
Less than a day
6%
-
Less than a month
44%
-
Less than a year
33%
-
More than a year
0%
Reviews Summary
The reviews for the Shiprocket Promise app are mixed, with both positive and negative feedback from users. Positive aspects highlighted include the app's ability to provide real-time Estimated Delivery Dates (EDD) to customers, the proactive technical team that addresses issues promptly, and the seamless integration with Shopify for easy order management. Users appreciate the accurate calculations of EDD and the time-saving features of the app. On the other hand, negative feedback revolves around issues with the app not working, lack of support responsiveness, bugs and errors, and inaccurate delivery date displays for different locations. Some users also mentioned dissatisfaction with the subscription model and the app's functionality needing improvement.
Highlights
Review RSS Feed
All reviews
Jan. 7, 2026
does not work. support does not even reply. assuming this is how they use the trial period.
April 16, 2025
The application is not working, so I raised a ticket, but the Shiprocket Promise Team has not initiated a single mail or call, providing the worst support.
March 11, 2025
there is a bug in the app and it is not working. I am also trying to contact support from last 3 days, but no one replying to my mails.
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