Rating
3.3
feedback
10
chart
#2,473
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
60%
-
Less than a day
10%
-
Less than a month
20%
-
Less than a year
10%
-
More than a year
0%
Reviews Summary
The reviews for the Shiprocket app are a mix of positive and negative feedback. Users have praised the app for its ability to customize shipping and COD charges, which has helped them manage profitability better and increase prepaid sales. The app has been described as a game changer for prepaid orders and has significantly reduced return rates for some users. However, there are also complaints about the app not working properly at times and issues with support responsiveness. Overall, the app seems to offer valuable features for e-commerce store owners, but there are concerns about its reliability and customer service.
Highlights
Review RSS Feed
All reviews
Aug. 27, 2025
FastRR Checkout works great initially, but after some time it stops working properly. Hoping the team fixes this soon, because otherwise it’s a very useful tool for fast and smooth checkout.
April 18, 2025
Today, I downloaded the Shiprocket app to use the SmartCOD feature. Initially, I faced some challenges while setting up the rules. However, after reaching out to their support team, I received an immediate and effective solution. It was truly impressive! The app I had been searching for the past 5 hours solved my issue in just 2 minutes. A big thank you to Shiprocket for the excellent support and such a helpful app!
Feb. 27, 2025
not blocking pin codes for COD orders. please resolve it or check what's wrong with that..but now it's working fine when we divided our all pin codes in to 4-5 parts, in bulk it's not working properly, so i am increasing the review size from 1 to 3 based on the shiprocket team discussion, they help me to resolve the issue.
Hi Preyans thank you for taking out time to download the app, as discussed with you on call the issue is resolved and it was happening because of the improper data format in which Pincodes were entered. We also had created a sample rule for your store which is working as per the expectation
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