Rating
3.5
feedback
11
chart
#2,686
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
64%
-
Less than a day
9%
-
Less than a month
18%
-
Less than a year
9%
-
More than a year
0%
Reviews Summary
The reviews for the Shiprocket app are mixed, with both positive and negative feedback from users. Positive aspects highlighted include the app's ability to customize shipping and COD charges, boost prepaid sales, reduce RTOs, and optimize delivery costs. Users appreciate the flexibility the app provides in managing payment and delivery options based on product and customer needs. Additionally, the quick and effective support provided by the Shiprocket team is commended for resolving issues promptly. On the downside, some users have reported issues with the app not working properly over time and difficulties in setting up certain features like blocking pin codes for COD orders.
Highlights
Review RSS Feed
All reviews
Aug. 27, 2025
FastRR Checkout works great initially, but after some time it stops working properly. Hoping the team fixes this soon, because otherwise it’s a very useful tool for fast and smooth checkout.
April 18, 2025
Today, I downloaded the Shiprocket app to use the SmartCOD feature. Initially, I faced some challenges while setting up the rules. However, after reaching out to their support team, I received an immediate and effective solution. It was truly impressive! The app I had been searching for the past 5 hours solved my issue in just 2 minutes. A big thank you to Shiprocket for the excellent support and such a helpful app!
Feb. 27, 2025
not blocking pin codes for COD orders. please resolve it or check what's wrong with that..but now it's working fine when we divided our all pin codes in to 4-5 parts, in bulk it's not working properly, so i am increasing the review size from 1 to 3 based on the shiprocket team discussion, they help me to resolve the issue.
Hi Preyans thank you for taking out time to download the app, as discussed with you on call the issue is resolved and it was happening because of the improper data format in which Pincodes were entered. We also had created a sample rule for your store which is working as per the expectation
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more