Fastrr COD
The reviews show a mixed but mostly negative experience with the app. On the positive side, one merchant praised the SmartCOD feature and said the support team responded quickly and solved a setup issue within minutes, describing the app as very helpful. Another review noted that the checkout experience works well at first and can be useful for fast, smooth checkout when functioning properly. However, several reviews highlight serious problems. Merchants reported the app stopping working after some time, the app not working at all, and support not replying to emails. One reviewer also accused the sales team of mis-selling by promising terms that changed after payment, leading to a request for a full refund. Overall, the main concerns are reliability, support responsiveness, and trust in sales communication.
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Very bad experience with Shiprocket’s sales team. Before payment, the sales person promised that ₹2,999 would give us checkout for 100 orders. I asked him 4–6 times to confirm, and he said yes every time. After I paid, he changed his statement and said the plan is valid for only 1 month. This was never told before payment. This is clear mis-selling. I have requested a full refund. Other merchants, please get everything in writing before you pay.
FastRR Checkout works great initially, but after some time it stops working properly. Hoping the team fixes this soon, because otherwise it’s a very useful tool for fast and smooth checkout.
App is not working and even support team is not replying over mails
Today, I downloaded the Shiprocket app to use the SmartCOD feature. Initially, I faced some challenges while setting up the rules. However, after reaching out to their support team, I received an immediate and effective solution. It was truly impressive! The app I had been searching for the past 5 hours solved my issue in just 2 minutes. A big thank you to Shiprocket for the excellent support and such a helpful app!
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