Shiprocket: Smart COD
The reviews for the Shiprocket app are a mix of positive and negative feedback. Users appreciate the app's features such as A/B testing, reducing RTO rates, boosting prepaid sales, and optimizing delivery costs. The support team is also praised for providing effective solutions. However, there are concerns about the app not working properly at times and issues with blocking pin codes for COD orders. Overall, the app seems to be valuable for e-commerce merchants in improving their checkout processes, managing payment modes, and reducing returns.
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FastRR Checkout works great initially, but after some time it stops working properly. Hoping the team fixes this soon, because otherwise it’s a very useful tool for fast and smooth checkout.
App is not working and even support team is not replying over mails
Today, I downloaded the Shiprocket app to use the SmartCOD feature. Initially, I faced some challenges while setting up the rules. However, after reaching out to their support team, I received an immediate and effective solution. It was truly impressive! The app I had been searching for the past 5 hours solved my issue in just 2 minutes. A big thank you to Shiprocket for the excellent support and such a helpful app!
not blocking pin codes for COD orders. please resolve it or check what's wrong with that..but now it's working fine when we divided our all pin codes in to 4-5 parts, in bulk it's not working properly, so i am increasing the review size from 1 to 3 based on the shiprocket team discussion, they help me to resolve the issue.
Hi Preyans thank you for taking out time to download the app, as discussed with you on call the issue is resolved and it was happening because of the improper data format in which Pincodes were entered. We also had created a sample rule for your store which is working as per the expectation
"Perfect for A/B testing!" The A/B testing feature is fantastic! We used it to compare different checkout flows and found that hiding certain delivery options increased our prepaid orders. It's a great tool for data-driven decision-making!
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