Rating
3.7
feedback
11
chart
#3,235
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
73%
-
Less than a day
9%
-
Less than a month
9%
-
Less than a year
9%
-
More than a year
0%
Reviews Summary
The reviews for the Shiprocket app are mixed, with both positive and negative feedback from users. Positive aspects include the app's effectiveness in increasing prepaid orders, reducing RTO rates, and optimizing cash flow through selective application of COD charges. Users appreciate features like A/B testing for checkout flows, hiding certain payment methods, and setting shipping charges based on specific cases. However, there are also negative comments about the app not working properly at times and issues with support responsiveness. Overall, the app seems to offer valuable tools for e-commerce merchants but may have some reliability and customer service concerns.
Highlights
Review RSS Feed
All reviews
Aug. 27, 2025
FastRR Checkout works great initially, but after some time it stops working properly. Hoping the team fixes this soon, because otherwise it’s a very useful tool for fast and smooth checkout.
April 18, 2025
Today, I downloaded the Shiprocket app to use the SmartCOD feature. Initially, I faced some challenges while setting up the rules. However, after reaching out to their support team, I received an immediate and effective solution. It was truly impressive! The app I had been searching for the past 5 hours solved my issue in just 2 minutes. A big thank you to Shiprocket for the excellent support and such a helpful app!
Feb. 27, 2025
not blocking pin codes for COD orders. please resolve it or check what's wrong with that..but now it's working fine when we divided our all pin codes in to 4-5 parts, in bulk it's not working properly, so i am increasing the review size from 1 to 3 based on the shiprocket team discussion, they help me to resolve the issue.
Hi Preyans thank you for taking out time to download the app, as discussed with you on call the issue is resolved and it was happening because of the improper data format in which Pincodes were entered. We also had created a sample rule for your store which is working as per the expectation
Oct. 25, 2024
"Perfect for A/B testing!" The A/B testing feature is fantastic! We used it to compare different checkout flows and found that hiding certain delivery options increased our prepaid orders. It's a great tool for data-driven decision-making!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more