ShipScout ‑ A/B Test Shipping
A/B test shipping rates free shipping thresholds.
Rating
4.3
feedback
31
chart
#9,525
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
6%
-
Less than a month
13%
-
Less than a year
58%
-
More than a year
19%
Reviews Summary
ShipScout is a Shopify App that has received overwhelmingly positive reviews for its functionality and customer service. Users have praised the app for its ease of use in setting up shipping tests, robust analytics, and the ability to optimize shipping rates for increased profitability. The customer support team, particularly Jeff and Ben, has been highlighted for their responsiveness, helpfulness, and willingness to assist with custom setups and troubleshooting. Many users have mentioned that ShipScout has helped them make data-driven decisions, improve conversion rates, and increase average order value. However, there have been a few negative reviews mentioning issues with bugs in experiments and lack of responsiveness from the support team in some cases.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 18, 2024
APP DOESN'T WORK! YOU'LL BE SCAMMED DON'T DOWNLOAD! SUPPORT IS INEXISTENT, NOBODY ANSWER EMAILS, A COMPLETE FRAUD! VERY DISSAPPOINTED
Aug. 5, 2024
ShipScout is fantastic! The team associated with this app (Jeff) specifically went above and beyond to ensure everything was set up correctly and provided ideas for future tests. It felt like I had my own internal CRO team.
July 8, 2024
ShipScout stands out with their excellent customer service. Not only are they quick to respond, but more than willing to provide assistance, make adjustments, and lend a guiding hand. Our experience with this app and team was top notch and we highly recommend them!
May 8, 2024
Great tool and outstanding customer service that went above and beyond. The Founder helped us understand the analytics and also provided future test recommendations.
April 1, 2024
Really straight forward way to A/B test shipping rates in checkout and is extendable enough to include promotions outside of checkout with a little dev work. Best value for the cost!
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