All reviews

Rating Breakdown

  • 5
    90% (28 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    3% (1 ratings)
  • 1
    6% (2 ratings)
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5 / 5 Share

June 9, 2021

I would definitely recommend ShipScout to any store owner looking to optimize their shipping rate for conversion and profitability. Ben and the support team is simply amazing and worked with us to help define our specific test requirements based on the unique shipping settings of our store. This is a no-brainer app for the store manager looking to make data-driven decisions on shipping rates.

Using app

3 months

Total reviews

3

Average rating

4.7

5 / 5 Share

May 10, 2021

We have a headless store and ShipScout customer service was very responsive with helping us identify issues and understand the data. We ended up increasing shipping revenue.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 6, 2021

This app was easy to install and quick to start configuring tests. As far as we can tell this is the only way to test different shipping prices on Shopify. Great support with quick and informative responses!!!

Store

Kyoku

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

April 5, 2021

ShipScout helped us run tests that we've been putting off for so long. In just 2 weeks we've already made major decisions based on the results and are seeing increased profit per visitor. Easy to set up and install - our site is a bit funky and support was really helpful with a couple of snags in the process.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 3, 2021

Traditionally setting up shipping threshold tests has been a huge pain. The Shipscout team and the product are incredible. The app itself is simple to use, and the team at Shipscout is rich in expertise. They've been helpful in every step of launching the most effective test to boost our AOV and improve our total profit per visitor. This app is a no-brainer, and it pays for itself. We've already set up two tests with them and we're very happy with the results.

Using app

10 months

Total reviews

7

Average rating

4.9

5 / 5 Share

Jan. 19, 2021

We've been debating increasing our shipping threshold for about a year, but we were hesitant because we didn't know what would happen to our conversion rate if we raised it... then I found ShipScout and it changed everything! We ran a test of $95, $125, and $150, and after a week we knew that $125 was the move. Super awesome app and really great customer service. Highly Recommend!

Store

Sivana

Using app

About 1 month

Total reviews

11

Average rating

4.5

5 / 5 Share

Dec. 3, 2020

We've been looking for an app like this for a while and couldn't be happier with ShipScout. It's easy to use, has excellent reporting and the service is fantastic. Given how large of an impact Shipping costs can be on AOV & Conversion Rate, this app should be standard for any business.

Using app

14 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 2, 2020

Really easy to set up and support was awesome. You will get all the data you need to make the best shipping rate decision. Highly recommended.

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 3, 2020

Without even mentioning the stellar customer service, this is a one-of-a-kind app that you absolutely need. We found out that a $2 difference boosted conversion rates by 0.5%. We're looking at testing free shipping thresholds and simply offering free shipping in our next round. Shipscount has a javascript API that will update your website messaging depending on who is in your split test. Get this!

Using app

Almost 2 years

Total reviews

31

Average rating

4.4

5 / 5 Share

Aug. 4, 2020

Amazing app. Super simple to install, launch tests and view performance. Well designed tech allows for a seamless user experience across test variants. Awesome support team that replies quickly to any questions you may have. Ten stars!

Using app

Almost 4 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 3, 2020

works just as described. best used to determine highest-value free shipping threshold. good support!

Using app

About 10 hours

Total reviews

1

Average rating

5.0