Shiptheory
The shipping management platform making shipments seamless
Rating
5.0
feedback
53
chart
#916
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
6%
-
Less than a day
6%
-
Less than a month
15%
-
Less than a year
74%
-
More than a year
0%
Reviews Summary
The reviews for the Shiptheory Shopify App are overwhelmingly positive, with users praising the excellent onboarding process, ease of setup, and automation capabilities. Customers appreciate the knowledgeable and proactive support team, with specific mentions of Orlando, Kabir, Josh, and George for their exceptional assistance. The app has been described as a game-changer, streamlining shipping processes, saving time, and reducing the risk of errors. Users highlight the powerful rules functionality, seamless integration with carriers, and the overall efficiency it brings to their operations. While some users initially faced minor issues with communication, they were quickly resolved by the responsive and helpful support team.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Feb. 2, 2024
Initial impressions are overwhelmingly positive. Excellent onboarding by Orlando from the ShipTheory team. Really easy to setup and connect with carriers and the rules/logic you can setup are so easy to do. My account manager Josh has been brilliant and ensured everything we had setup was working well for us and our customers.
Dec. 22, 2023
Really impressed with the versatility of this app which has meant that our shipping process is now fully automated. The onboarding service with Kabir was seamless and the ongoing support, from both Kabir and the support team, has been fantastic.
Dec. 13, 2023
Very good product, with even better onboarding. The team at Shiptheory are very knowledgeable, proactive and enthusiastic about getting the best from their system for our operation. A special thanks to Josh for all his efforts in getting us up and running. There is a lot we need to grow into in terms of functionality, but for now we are very happy even though we are not using 100% of what is available to us.
Nov. 17, 2023
Game changer. We reached out to shiptheory after a word of mouth recommendation. Kabir has assisted us with all aspects of the integration and helped along our journey to a fully automated shipping process. This app is without doubt the best addition to any shopify store, we are saving hours of time no longer having to book parcels with different shipping companies and worrying if we have charged the correct amout
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