Shiptheory for Shopify

Shiptheory

The shipping management platform making shipments seamless
Developer
Shiptheory
View on App Store
Shiptheory
Rating
5.0
Feedback
49
Reviews
Chart
#2,130
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the Shiptheory Shopify App are overwhelmingly positive, highlighting the excellent customer support, seamless onboarding process, and the app's ability to automate and streamline the shipping process. Users appreciate the proactive and knowledgeable team members like Josh, Kabir, and George who have been instrumental in setting up and ensuring the smooth operation of the app. The app's versatility, ease of use, and integration with various carriers have been praised, making shipping more efficient and saving time for the merchants. The rules functionality, personalized support, and quick resolution of any issues have been key factors in the high satisfaction levels of the users.

Time spent using app
How long merchants keep the app installed.
Less than an hour 6%
Less than a day 4%
Less than a month 16%
Less than a year 73%
More than a year 0%
All reviews
5 / 5 Share
Sept. 15, 2025

Great team, we have been launched our in-house fulfilment with Shiptheory last week. The onboarding was great, Josh has been very helpful on all queries we had for our store. We went live with very minimal issues, which were small tweaks & were resolved immediately so no impact on our dispatch. Highly recommend, it also works very well with EasyScan. Thank you for your hardwork

Store Using app Total reviews Average rating
TF Tools Ltd About 1 month 12 5.0
5 / 5 Share
Feb. 2, 2024

Initial impressions are overwhelmingly positive. Excellent onboarding by Orlando from the ShipTheory team. Really easy to setup and connect with carriers and the rules/logic you can setup are so easy to do. My account manager Josh has been brilliant and ensured everything we had setup was working well for us and our customers.

Store Using app Total reviews Average rating
Rare Forms 3 months 3 5.0
5 / 5 Share
Dec. 22, 2023

Really impressed with the versatility of this app which has meant that our shipping process is now fully automated. The onboarding service with Kabir was seamless and the ongoing support, from both Kabir and the support team, has been fantastic.

Store Using app Total reviews Average rating
Clogau 4 months 1 5.0
5 / 5 Share
Dec. 15, 2023

Amazing customer support and integration team!

Store Using app Total reviews Average rating
Boomf 4 months 3 5.0
5 / 5 Share
Dec. 13, 2023

Very good product, with even better onboarding. The team at Shiptheory are very knowledgeable, proactive and enthusiastic about getting the best from their system for our operation. A special thanks to Josh for all his efforts in getting us up and running. There is a lot we need to grow into in terms of functionality, but for now we are very happy even though we are not using 100% of what is available to us.

Store Using app Total reviews Average rating
Race Anywhere 9 days 2 5.0

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