Shiptheory for Shopify

Shiptheory

The shipping management platform making shipments seamless
Developer
Shiptheory
View on App Store
Shiptheory
Rating
5.0
Feedback
51
Reviews
Chart
#2,019
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for Shiptheory are overwhelmingly positive, with users praising the excellent customer support and onboarding process. Many users highlighted the ease of setup, automation of shipping processes, and the helpfulness of the team members, particularly Josh, Kabir, and George. The app was commended for its ability to integrate well with Shopify and various couriers, making shipping more efficient and streamlined. Users also appreciated the quick response times and proactive assistance provided by the support team.

Time spent using app
How long merchants keep the app installed.
Less than an hour 6%
Less than a day 4%
Less than a month 16%
Less than a year 75%
More than a year 0%
All reviews
5 / 5 Share
Sept. 15, 2025

Great team, we have been launched our in-house fulfilment with Shiptheory last week. The onboarding was great, Josh has been very helpful on all queries we had for our store. We went live with very minimal issues, which were small tweaks & were resolved immediately so no impact on our dispatch. Highly recommend, it also works very well with EasyScan. Thank you for your hardwork

Store Using app Total reviews Average rating
TF Tools Ltd About 1 month 12 5.0
5 / 5 Share
Feb. 2, 2024

Initial impressions are overwhelmingly positive. Excellent onboarding by Orlando from the ShipTheory team. Really easy to setup and connect with carriers and the rules/logic you can setup are so easy to do. My account manager Josh has been brilliant and ensured everything we had setup was working well for us and our customers.

Store Using app Total reviews Average rating
Rare Forms 3 months 3 5.0
5 / 5 Share
Dec. 22, 2023

Really impressed with the versatility of this app which has meant that our shipping process is now fully automated. The onboarding service with Kabir was seamless and the ongoing support, from both Kabir and the support team, has been fantastic.

Store Using app Total reviews Average rating
Clogau 4 months 1 5.0
5 / 5 Share
Dec. 15, 2023

Amazing customer support and integration team!

Store Using app Total reviews Average rating
Boomf 4 months 3 5.0
5 / 5 Share
Dec. 13, 2023

Very good product, with even better onboarding. The team at Shiptheory are very knowledgeable, proactive and enthusiastic about getting the best from their system for our operation. A special thanks to Josh for all his efforts in getting us up and running. There is a lot we need to grow into in terms of functionality, but for now we are very happy even though we are not using 100% of what is available to us.

Store Using app Total reviews Average rating
Race Anywhere 9 days 2 5.0

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