ShipTime: Discounted Shipping
The reviews are generally positive about ShipTime’s Shopify integration, especially for merchants shipping heavy items or across Canada. Reviewers praise the ability to offer fair shipping rates at checkout, let customers choose service and carrier, and provide immediate shipping quotes. They also value automated tracking numbers, fulfillment status updates, clear invoices and reports, and the helpfulness of support during setup. Overall, the app appears to save time and improve the customer shipping experience. There is also a notable negative point: one reviewer reported that a cancelled order blocked the Shopify integration from syncing orders, and they were still waiting for a resolution. This suggests that while the app works well for many core shipping tasks, there may be edge-case issues in order syncing or integration reliability that can disrupt workflow. The feedback indicates strong functionality and support, but also a need for better handling of exceptions and sync errors.
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ShipTime, with its integration with Shopify, has been a game-changer for us. We sell heavy items and now ship across Canada, and shipping rates until now have been prohibitive for most customers. With ShipTime, we can offer fair shipping rates, customers can choose their service and carrier, and get their shipping rate immediately at checkout. Best of all, the integration enables our customer to receive their tracking number and fulfilment status without any extra work at our end. Notifications come promptly, invoices and reports are easy to understand and send on to our accounting. The setup was relatively easy, and Heroic Support helped me ensure it was done correctly.
Integration with Shopify blocked by a cancelled order, which did not allow to sync the orders with this app. Waiting for resolution.
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