Paid Marketing by Shoelace for Shopify

Paid Marketing by Shoelace

Tech-enabled paid advertising with expert support

Developer

Rating

4.4

feedback

407

Reviews

chart

#4,706

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    7%
  • Less than a year
    42%
  • More than a year
    49%

Reviews Summary

The reviews for the Shoelace app are mixed, with both positive and negative feedback from users. Positive aspects highlighted include the app's ability to run on autopilot, deliver strong results, and provide excellent customer service. Users appreciated the hands-on approach of the Shoelace team, especially in building effective strategies for growth. Additionally, the app was praised for its ease of use, helpful support, and positive impact on sales and ROI. On the other hand, negative reviews mentioned issues such as high pricing, lack of responsiveness from the team, and concerns about the app causing problems with Facebook ad accounts. Some users expressed disappointment with the lack of personalized service and poor performance in terms of ROI.

Highlights

Positive aspects: Strong results, great customer service, hands-on approach
Negative aspects: High pricing, lack of responsiveness, concerns about app causing problems with Facebook ad accounts

Rating Breakdown

  • 5
    86% (348 ratings)
  • 4
    3% (13 ratings)
  • 3
    2% (8 ratings)
  • 2
    2% (7 ratings)
  • 1
    7% (30 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

March 26, 2023

$2,250 for an app that is broken out-of-the-box!?!? This is madness! https://share.cleanshot.com/GZHMxN7c

Using app

About 2 hours

Total reviews

61

Average rating

3.2

Developer Reply

Hi Dan, I hope you are doing well. Shoelace is translating into a full-funnel marketing agency, so the automation plan is only available for Facebook retargeting. For Google and other platforms, we offer high-tier managed services plans that include a designated Growth Partner who will craft a full-funnel ads strategy for the platform you choose (Facebook/Google/TikTok/Snapchat/Pinterest) based on your brand's data. Furthermore, you'll receive monthly reporting, optimizations, access to various reporting and measurement tools, a dedicated account manager, and industry experts to help build your brand and drive results for you. Our pricing for these services starts at $2250/month. If you would like the opportunity to talk through your feedback or hear more about our managed services, someone from our team would be happy to speak with you. We hope you have a lovely day! Cheers, The Shoelace Team

5 / 5 Share

March 10, 2023

Runs pretty much on autopilot and delivers strong results. When we had an issue with the ads not running, the Shoelace team quickly resolved the problem. Great app, and great support!

Using app

Almost 6 years

Total reviews

22

Average rating

4.5

5 / 5 Share

Feb. 10, 2023

Had a great experience with the team at Shoelace. They were very hands on and paid attention to our goals and helped build an effective strategy. Overall we'd recommend their services to any e-comm business looking to supercharge their growth.

Using app

Over 7 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 25, 2022

Excellent customer service, specifically Carlos who went well out of his way to accommodate us and make sure our needs were met.

Using app

Almost 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 24, 2022

I have been working with Shoelace for almost a year and our growth has been exponential. My account manager Waed has been wonderful to work with and pivotal to the success of our social media campaigns. I trust shoelace implicitly and I am looking forward to continue growing my business with them.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

All reviews

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