All reviews

Rating Breakdown

  • 5
    90% (36 ratings)
  • 4
    8% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (1 ratings)

Reviews with Text

  • 95% (38)
Review RSS Feed Review RSS Feed

4 / 5 Share

May 19, 2026

I’m new to this side of being an admin for my store. So far everything is straight forward and the support team has been great! I definitely will be recommending this app to my other Shopify friends

Using app

6 days

Total reviews

1

Average rating

4.0

5 / 5 Share

May 18, 2026

Great app to secure your store and put your mind at ease. Appreciate the prompt customer service.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2026

Developed in Europe. Great support, less bot traffic on my website. Doesnt impact AI agents to index my page. Good job.

Using app

5 months

Total reviews

11

Average rating

4.9

5 / 5 Share

May 16, 2026

Fantastic app, highly recommend! The app itself works perfectly for blocking unwanted traffic and securing the store, but the customer support is what really sets it apart. They actually reached out to check in, ensure everything was running smoothly, and see if I needed any assistance. It's rare to find a team that proactive. Highly recommend!

Using app

7 days

Total reviews

7

Average rating

5.0

5 / 5 Share

May 22, 2026

The live chat really helped me. Great customer support. Cheers!

Using app

4 days

Total reviews

1

Average rating

4.0

5 / 5 Share

May 4, 2026

This app is amazing! It helped me to minimize bot traffic and protect my store. But one feature I found that was truly exceptional is the content locks! I did not know they have It and now I use It every day!

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 14, 2026

Love this app. Easy to use, and provides granular options for a tailored approach. Vik is super helpful and responsive.

Using app

About 1 year

Total reviews

6

Average rating

4.8

5 / 5 Share

April 15, 2026

the customer service support immediately.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2026

I haven't been using the app for very long yet but so far it looks like exactly what we need across a few different stores I'm managing. Disable developer tools is amazing!

Using app

About 6 hours

Total reviews

8

Average rating

4.5

5 / 5 Share

Feb. 12, 2026

We use it the country blocker more than anything along with blocking some individual IP addresses from shady customers. The developers are extremely quick, friendly and more than willing to address my often dumb questions. Before this, we had lots of fraudulent orders and hacking attempts. Now, we are confident that only customers in areas where our products are relevant can access the site.

Using app

Over 1 year

Total reviews

8

Average rating

2.5

5 / 5 Share

Jan. 3, 2026

Absolutely the best app I've ever used and the support is fantastic. They're quick to answer and provide excellent solutions. Highly recommend!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 28, 2025

It is very helpful. I am new to this stuff but the service / product seems to be workimg perfectly.

Using app

3 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 26, 2025

very helpful and quick support, works as expected. Thanks!

Using app

About 22 hours

Total reviews

3

Average rating

5.0

1 / 5 Share

Nov. 3, 2025

I installed Trusted Security to block bot and country traffic (especially from China and Hong Kong) that was inflating my analytics. Despite every setting being enabled, the app never actually blocked access. I confirmed my theme supports Shopify 2.0 app embeds, toggles were active, and the rules were set to “Block,” but visitors from restricted countries could still access my store freely. Used VPN to confirm. If your goal is genuine bot or country blocking, this app doesn’t deliver. I eventually uninstalled.

Store

JohnVsGBM

Using app

About 9 hours

Developer Reply

Hi, Vik here. Sorry for the inconvenience. Would you mind installing our app back again ? I could set it up manually for you and make sure that China is blocked. It might be that something is missed. We tested from our end and country blocking works perfectly!

5 / 5 Share

Nov. 3, 2025

I am a new user of this app out of necessity to keep my work and site safe. Vik was great to chat with to fine tune my installation. I am looking forward to seeing good results for my site by using TS Security & Country IP block. Thank you Vik - your time and help is much appreciated.

Store

Cat Pentescu Photography

Using app

About 1 hour

5 / 5 Share

Nov. 2, 2025

The app was easy to install and Vik was extremely responsive and helpful with questions about the app.

Store

The Glass House Crystal Co., LLC

Using app

34 minutes

5 / 5 Share

Oct. 16, 2025

Needed some help with the app setup and had a lot of questions. Vik was quick to respond and helped get the app up and running on my store.

Using app

2 days

Total reviews

2

Average rating

5.0

4 / 5 Share

Oct. 16, 2025

We tested this app for about 1 day. Unfortunately, it didn’t block any bots or blacklist countries during that time, which was a critical feature we urgently needed, so we had to move to another solution. That said, the other features worked as expected, and Vic was responsive and willing to investigate the issue for us. Timing just didn’t line up with our immediate needs, but the support effort was appreciated.

Using app

About 18 hours

Total reviews

27

Average rating

2.6

Developer Reply

Sorry for the inconvenience caused. As our app is really small, we do not have a developer in all timezones. When you messaged us - It was really late for our developer, but I had marked your store as priority. But we usually resolve all issues within 24 hours.

5 / 5 Share

Sept. 6, 2025

Highly recommend this app! I also had an issue with the app not working with my theme and Vik fixed it almost immediately.

Using app

22 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

March 5, 2025

I tried three different "Built for Shopify" apps for website security before I settled on using TS Security. I had a lot of questions about implementing the various security measures, as I didn't want to create a bad "Customer Experience" on my website. TS Security (and especially Vik) took the time to offer suggestions and advice that none of the other security apps would take the time to do. As I continue to build my website, I know that TS Security has my back, and I can trust them for advice and assistance in securing what I have achieved.

Using app

7 days

Total reviews

2

Average rating

5.0