Rhinestone Jewelry Corporation review for Shop Secure

1 / 5

Oct. 5, 2023

Once upon a time, it worked fine and they responded to a support request. Now, finding out by surprise, our website which supposedly blocked China is fully open to China. Nobody answers emails or web support requests. In addition, after removing the app, there is still a lot of code left on the website that is causing performance issues.

Using app

Almost 4 years

Total reviews

20

Average rating

3.3

Developer Reply

Dear Rhinestone Jewelry Corporation, We deeply apologize for the issues you've encountered with Shop Secure. We're sorry to hear that your website is no longer blocking China as expected and that our support has been unresponsive. Your feedback is important to us, and we regret any inconvenience caused during your almost four years of using our app. Please reach out to our support team at [email protected] so we can address these issues immediately. We are committed to resolving the problem with blocking China and ensuring that any leftover code from the app is removed to improve your website's performance. Thank you for bringing this to our attention. We value your long-term support and are dedicated to making things right. Best regards, The Eggflow Team

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Developer
Shopify App Store