Loving the Ocean review for Shop Secure
July 2, 2019
I installed this app only to find the shopify logo of the bag appeared on my website, when i clicked on it, it allowed me to go into edit mode of the website. I did this also from a laptop straight by putting the url into the browser. Same thing i could go into the shopify editor. Left message on the chat and also sent an email to support, no response in three days. Now I have uninstalled as do not want anyone getting access to the website,
Hello Jay! I received your email on July 2 and replied to it right away, could you recheck your inbox? Also, I could not find any chat record under your email, so could you let me know what email you used? Please email me at [email protected] As for your concern, the Shopify logo is shown to ONLY you because you are currently logged in your store back end (regardless of your devices). Other visitors and customers can NOT see the bar, so no worries about it. To try it, simply open your site in incognito mode and you won't see the option anymore. Rest assured, this is not caused by our app, or any app at all. It is simply a feature of Shopify. If you are willing to give Shop Secure another chance, I would be happy to help you with any problem you have. Have a nice day!
