LeBlank Luxury review for Shop Secure
Oct. 20, 2019
The App doens't block IPs from other countries. I Sent a lot of messages but I didn't have return. too many ips are coming into my store at once
Hello LeBlank Luxury! We are very sorry for your experience and thank you for the feedback. At the same time, we sincerely apologize for the delay in responding to your request. We checked your issue and saw that it was working well. If you see a list of visitors to your store. That's the history the app records during store activity, it doesn't mean that the countries are still able to access the store even they are blocked. To learn more about this issue, please do refer to our FAQ: https://help.eggflow.com/article/i-blocked-a-country-but-still-get-visitors-from-that-country/ Besides, you can consider using Blacklist or Whitelist block feature. Many merchants reviewed positively about this feature. To learn more about the feature, please refer to our FAQ: https://help.eggflow.com/article/whitelist-and-blacklist-difference/ Your feedback helps us improve our products and services better. We hope that you will have more wonderful experiences next time. Again, we apologize for your experience. If there is anything else we can help with, please let us know. Please contact us via our live chat and leave your mail, we can inform you again soon or at [email protected] so we can offer our support should you need it. Good luck with your business! Eggflow Support Team
